Steinform Kistler AG — Industriestrasse 33, 8864 Reichenburg, Switzerland

Recibí información de que tomaría de 2 a 3 semanas. Hoy llevo 2 semanas esperando y nadie se ha puesto en contacto para la primera cita. Se les ha recordado dos veces durante este tiempo. No los encuentro confiables.

mikael sattler

No puedo recomendar Steinform; Así lucen sus juntas de silicona después de la instalación. Nunca llegan a la hora que había concertado la noche anterior. Los trabajadores incluso me preguntaron qué se suponía que debían hacer. Si tiene una queja y envía un correo electrónico, por ejemplo, sobre porros inaceptables, no recibirá ninguna respuesta. ¡El servicio al cliente es inexistente!

Barbara von Gunten

Así lucen las baldosas cerámicas de Steinform en la ducha después de menos de dos años. Como alguien ya ha mencionado, los empleados contactados son incompetentes y simplemente ignoran la queja. Recomiendo encarecidamente no hacer negocios con esta empresa.

Marcel Zosso

We found the perfect cover for our apartment in the mountains, we are very happy with it, and I also think it's great that some photos of the work were taken after the installation, so that the flawless installation can be documented.

Albert Müller

The company was hired to install a granite countertop on our new kitchen (purchased from XXL Lutz). After scheduling an appointment two weeks in advance, Steinform failed to show up to install the countertop. The appointment was neither canceled by email nor by phone. The reason given was that Lutz hadn't responded to an email (sent a week prior), and therefore the order couldn't be processed. They claimed they had another week to investigate the problem and inform us about the canceled appointment. This company doesn't deserve a single star for its customer service. We called out an electrician and a plumber for nothing. The electrician had already been on site. I'm curious to see if I'll be reimbursed for his services. Update one day later: A phone call with Steinform revealed that a new appointment isn't possible for another week, as we learned the countertop isn't yet in production. How is that possible when the installation appointment was yesterday? Based on past experience, appointments requested in writing are emailed without any time specifications, even though the electrician was supposed to be on site. The glass front has also not been ordered since July 24, 2025, so this installation is also expected to be delayed until the end of August.

Nikolas Seebacher

The workers were very unfriendly. Furthermore, the glass panels were incorrectly measured, and the joints were simply not drawn. Appointment information was practically never provided; the company would simply show up at the door. This company is definitely NOT recommended!

DrachenblutKaiser