Ski und Snowboard Service — Hornbergstrasse 7, 3777 Saanenmöser, Switzerland

Soy un ávido esquiador y he esquiado por todo Utah, Colorado, California, Canadá, Francia y Suiza. Esta es, con diferencia, la mejor experiencia de alquiler de esquís que he tenido en mi vida. Le envié un correo electrónico a Nina, la persona que nos recibió en la tienda, dos días antes de llegar y cuando llegamos todo lo que necesitábamos estaba listo para nosotros. La tienda tiene acceso directo a las pistas de esquí y está ubicada en una de mis estaciones de esquí favoritas. Nina es extremadamente amable y servicial. Cuando mi compañera olvidó sus calcetines y mis manoplas no estaban lo suficientemente abrigadas, me recomendó excelentes marcas. También nos dejó dejar nuestras botas normales en su tienda mientras esquiábamos y nos regaló chocolate el último día. ¡Experiencia increíble!

Monica Soberon

¡Excelentes horarios de apertura y tiene todo lo que uno pueda necesitar de un servicio de esquí!

Elina

Servicio muy amable y excelente atención al cliente. Muy eficiente. Con mucho gusto volveremos.

Reist Daniel

Very, very warm and competent service: they really take the time for you personally! The wide selection of equipment is perfect, and the rental gear is tailored precisely to your needs to ensure a wonderful skiing experience. Individual requests are very well accommodated, and you receive excellent advice all around. We were always greeted with a smile, and we will definitely be back!

Misarku Fuchswald

We did a half-day because the slopes were almost all closed due to the wind. We arrived at the store at 11:30 a.m., picked up the equipment for half a day, and they wouldn't take the money. They told us you pay when you return the equipment. When we returned the equipment (at 4:00 p.m.), the woman at the store first told us that their half-day starts at 1:00 p.m. 😵‍💫 (even though it even starts at 12:00 p.m. when you buy a ski pass) and then she said, "Actually, half-day doesn't exist here."... They could have told us that when we arrived, and we would have gone elsewhere. I don't think that's fair. Edit: This isn't about the money, but rather a matter of principle. Furthermore, your responses were unnecessarily rude, and your behavior was in no way professional. This is coming from someone who has worked in customer service for over ten years. This is constructive criticism, and sometimes it's good to accept when you're wrong, it can even benefit you.

Tanja Miteva

Time and time again, the best advice and, above all, the BEST ski service (edge sharpening/waxing) I know (for years)! You get a loaner ski while they service it, so nothing gets in the way of your fun on the slopes! Many thanks to the team.

Andre Kunz