Localmed Ärztezentrum Schliern — Schaufelweg 19, 3098 Köniz, Switzerland

La calidad del servicio del personal de recepción es algo desconocido. Ya no es la primera vez que me dicen mal horario de cita, y cuando llego todo lo que escucho lo siento, pero no podemos ayudarte, tu cita fue hace una hora. Nadie más nuevo intentó llamarme y preguntarme por qué no había llegado todavía. Incluso si el médico es bueno, simplemente no puedes localizarlo.

Олександр Ковов

El médico y la recepcionista son bastante amables, pero ¿de qué me sirve eso? Cada vez que intento concertar una cita me dicen: "No hay tiempo, ¿por qué no vas a urgencias en Berna?". Honestamente, ¿qué sentido tiene tener un médico de familia? Si me van a rechazar cada vez, mejor voy directamente a la sala de emergencias. El consultorio de un médico general donde nunca se puede conseguir una cita es simplemente inútil.

Jason Born

Soy paciente de Localmed Schliern desde hace muchos años. El recibimiento y atención brindada por los asistentes médicos siempre ha sido sumamente amable y cortés. Los médicos también son siempre muy amables y tratan excelentemente a sus pacientes. Definitivamente seguiré siendo un paciente y gracias por su dedicación.

Thierry Hess

The doctor is great and deserves 5 stars. This review refers to a couple of MPAs, while others are very likeable. For me, the behavior I experienced towards patients is completely unacceptable. I've already had contact with them, and the problem hasn't been resolved, as it's not their fault, but always someone else's. Mistakes aren't admitted. This wasn't the first time; there's been an incident before. Two weeks ago, I picked up my medical file because I have a new primary care doctor. When I looked at the file, it said that for the day of my lab appointment, they should reschedule the appointment from two weeks later and schedule a new one with me. But no one ever mentioned it to me and simply deleted the appointment because the doctor wasn't available that day. When I finally arrived, the trainee just said that it's hardly possible I have an appointment today. "Yeah, of course," they said, because they just deleted it. I never heard an apology, but they were perfectly capable of coming by. That was reason enough for me to leave the practice as a patient and look for a new one. It wasn't the first time I'd been rudely approached, and it wasn't my fault.

FC

A sick patient is turned away despite having free appointments. Rude office assistants. Turned away immediately for being 10 minutes late, even though the reserved time was 30 minutes. Then a new appointment is made three weeks later. This is not appropriate for a doctor's office. Not recommended.

Arif

I am very satisfied with the practice near Bern. The staff is very pleasant and always very friendly. You feel welcome, and great importance is placed on the well-being of the patients. The entire team does a fantastic job... I can highly recommend this practice.

Nadine Wilhelm