Planzer Transport AG
Industriestrasse 6, 4806 Wikon, Switzerland, Wikon
+41 62 745 58 58
planzer.ch
Lunes: 07:30 to 12:00
Martes: 07:30 to 12:00
Miércoles: 07:30 to 12:00
Jueves: 07:30 to 12:00
Viernes: 07:30 to 12:00
Sábado: Closed
Domingo: Closed
Esta es una de las empresas de transporte y distribución más grandes de Suiza. Puede obtenerla fácilmente utilizando Google Maps. Lo usé y estoy satisfecho con él.
Toqué el timbre y abrí la puerta. En lugar de dejar el paquete en la entrada como sus competidores, lo dejaba delante de la puerta. Vale, el paquete era grande, pero ligero. Dentro había fideos instantáneos. Nunca más volveré a realizar pedidos a minoristas que utilicen esta empresa como proveedor. Investigue antes de realizar el pedido. Además, cuando lo saludé, no respondió. Tienes un personal tan vago.
¡Servicio de entrega de paquetes desastroso! ¡Aléjate de ellos! Siempre tarde, ¡incluso con envíos prioritarios!
So far, I've had problems with every shipment. They were either not delivered or sent to the completely wrong address. Planzer isn't at fault and always refers to the sender. Sorry, but why is it the sender's problem that you deliver the package incorrectly? Your competitors deliver every shipment correctly.
The package was supposed to be delivered on January 4th. It wasn't left at my door and was taken back. I requested delivery to my door on the same day via the automated "Delivery Failed" email. The package was supposed to arrive again on the 5th, but it didn't, without any notification whatsoever. On the 6th, the package was out for delivery, and once again, the delivery failed. When I contacted customer service, I was told that the driver couldn't find the package. What's going on? I had to pay 10 Swiss francs for a delivery, for a tiny 200g package... Simply embarrassing.
The delivery date is incorrect; it's been over two days since the shipment was supposed to arrive. After calling support, they rudely told me this wasn't strange. When tracking the package on the website, the delivery date to address (my address) was listed as the date. According to support, this is the date the package was scanned into the train carriage, a blatant lie to fend off support requests. Screenshots are available if interested. Edit: Regarding the owner's response: The package was apparently lost, but no one can help. Avoid this company at all costs.