Generali Insurance - General Agency Adliswil — Soodmattenstrasse 2, 8134 Adliswil, Switzerland

Aucune réponse aux e-mails qui les intéressent simplement pour augmenter la prime et vendre de nouveaux produits. Suite au contrat d'assurance rupture de contrat

Ricardo Pessoa

Fuyez! Ils s’assurent que vous payez votre prime et retardent ensuite toute réclamation à l’infini. J'ai déposé une réclamation pour vol en janvier, avec toutes les pièces justificatives demandées. Aujourd'hui, à la mi-avril, après plusieurs appels, e-mails et assurances de la part de l'équipe du service client que ma réclamation était prioritaire, AUCUNE RÉPONSE. Donc, à moins que vous ne soyez prêt à payer pour rien, trouvez une autre assurance.

Diana P

15 minutes d'appel, essayant de résoudre un problème qu'ils ont fait... Annuler mes appels

Charly Sin Miedo

I don't recommend at all! Stay away from this company. I just wanted to make a quoute and tried to contact them as I did a mistake at online quouting. Firstly I took me one hour that someone pick up the phone. Then no one could help me as every customer help tried to make his new quatation (probably to earn the margin from new customer), so every time I need to wait 10min when the guy finnish entering data from the beggining - disaster! In the end no one could help me, and promised that they will call me back in next 1-2 hours. They called ma back after 2 weeks :D The worst is that every guy you talk with tries to convince you that you sign contract with him, so you just feel like "a product" itself. They don't care to help you, just to earn on you. Stay AWAY!

Jakub Babiarz

I would give 0 stars if I could. The staff was avoiding replying, did not pay for the surgery and had a general doctor say it wasn't caused by an accident when world class experts who examined me were certain it was. This is beyond horrible. Please avoid Generali at all costs.

Kasia Derc-Fenske

Had to replacemy car's windscreen. Made the claim online (The online claim form could be a little clearer but I also understand that it needs to accommodate a wide variety of cases). Got very quick response that claim is recorded, that I can go ahead and that Generali is in touch with the garage of my choice. Had a short email interaction with one of the agents which was very clear and constructive and then just had the garage to fix the windscreen. No issue with invoicing, prepaying and then claiming back. Almost no admin effort for me. Like it.

Manuel Niebhagen