Gallery Metropole — Höheweg 37, 3800 Interlaken, Switzerland

Merci à « On et Etsuko » de nous offrir le meilleur service client. Ils étaient si gentils et patients. Si vous êtes à Interlaken et que vous souhaitez vivre une superbe expérience de shopping, venez les voir, j'adore qu'elle nous aide avec le remboursement des taxes sur place.

Pommy P.

Excellent service de Natasha – Galerie Metropole, Interlaken Natasha a été incroyablement serviable et gentille lors de mon achat d'un sac Longchamp. Elle a été patiente, professionnelle et a rendu l'expérience agréable et mémorable. Merci pour le merveilleux service!

Teyah Slim

Excellent magasin pour acheter une montre Tissot. Je suis entré et l'homme m'a laissé essayer la montre que j'avais en vue. J'ai dit que je reviendrais plus tard après avoir décidé d'acheter ou non une Seiko à la place et il a quand même honoré la réduction de 20 %. Ce prix est meilleur que celui d’un autre magasin du coin qui vend également du Tissot. L’autre vendeuse vous lancera un drôle de regard si vous demandez 20 % de réduction et vous dira « eh bien, je suppose que vous devez l’acheter là-bas alors » et c’est exactement ce que j’ai fait ! Tout le personnel était très serviable et sympathique. Ils m'ont supprimé plusieurs liens et m'ont expliqué comment fonctionne l'achat hors taxe ainsi que le fonctionnement de la montre. La boîte Tissot est également très jolie et est accompagnée d'un livre intéressant sur l'histoire de l'entreprise.

Adam Kimbrough

Had a wonderful experience with Natasha! She helped me pick my first Tissot! Perfect birthday purchase! Natasha was amazing!

nupur pathak

There are about 7 shops of the same name, we visited the shop nearer to Interlaken West station. Was served by both ladies who are very well verse with their products. And able to provide the best deal, they can offer. Keep up the good work, and is not easy working oversea.

Kent G

My friend and I purchased watches from this store when we were visiting Interlaken and the staff were friendly but maybe a bit confused because we bought our items in individual transactions, yet they were happy to apply the tax discount since we were foreigners. They pre-filled our duty free forms (which was encouraged and we had to pay a fee for this service) and they charged us the tax-free rate for our watches on the day. Allegedly, all we had to do was drop off the completed form at the airport - which we did when we left Switzerland. However after arriving back in our country this month, the store has charged the tax amount separately to our cards so we emailed them to enquire why and they said they had received the form back from customs without the required stamp. We were very confused because we had not only paid extra for their pre-filled form (so it should be correct) and followed their instructions to drop off at the airport, yet have still been charged the tax amount. We don’t think this is fair at all but can’t do much since the customer service team’s only suggestion is to fill out a new form and go to our consulate to get it stamped and then posted to their shop in Switzerland. This is a lot of work since we don’t live near the consulate at all. If you want to buy a watch from this store, we recommend you AVOID paying for their pre-filled form and instead go through the normal process to claim back your tax at the airport.

Joanne Fernandez