Swisscom Shop
Dorfstrasse 4, 3550 Langnau im Emmental, Switzerland, Langnau im Emmental
+41 34 408 80 31
res.cast.swisscom.com
Lundi: 08:30 to 12:00, 13:30 to 18:30
Mardi: 08:30 to 12:00, 13:30 to 18:30
Mercredi: 08:30 to 12:00, 13:30 to 18:30
Jeudi: 08:30 to 12:00, 13:30 to 18:30
Vendredi: 08:30 to 12:00, 13:30 to 18:30
Samedi: 08:30 to 16:00
Dimanche: Closed
Excellente prestation ! Mon smartphone est tombé en panne samedi midi et un employé a livré l'appareil réparé chez moi à 20h00 ce soir-là ! Je trouve cela exceptionnel et ce n’est pas quelque chose qui va de soi.
Le prix de Sunrise est bien meilleur. Je conseille à tout le monde de passer à un fournisseur moins cher ; L'Internet de Swisscom est supérieur. Chez Sunrise, l'Internet 100 bits coûte plus de 60 francs et l'Internet 2500 bits coûte 35 francs.
Sympathique et compétent, comme vous l'espérez. Ils ont écouté ma demande un peu inhabituelle et, après d'excellents conseils, ont trouvé une solution.
Prices are far too expensive, staff are unhelpful, and you can't cancel your subscription yourself in the shop. Shame on you!
A young, very friendly advisor was able to solve my issue in a goal-oriented manner. It was an exceptionally pleasant experience for me to have a customer listened to and addressed even rather unusual concerns. Furthermore, the advisor was, in my opinion, very competent. I would classify about 1-2% of all previous telephone or on-site advisors as "somewhat knowledgeable" in the "competent" category. So, thank you again! I will be testing the purchased product in the coming weeks; the first impression is good. Shop: 5 well-deserved stars Since I avoided Swisscom for quite some time for various reasons, the positive experience in the Langnau shop might change my opinion of Swisscom in the future.
Sometimes, especially on Saturdays, you might have to wait a moment. The service is excellent and always friendly. June 26, 2022: We received a rather lukewarm welcome from a young employee. We asked for a flip case for a smartphone that wasn't exactly new anymore. At first, she just shook her head; then she checked an online shop, where she couldn't find anything suitable either. The employee had clearly reached the end of her options, which she made quite clear. So we left the shop. At another electronics store in Langnau, the support was significantly better, and we got the item we were looking for.