GreenLemon Reinigungen — Rothöhe 1, 3414 Oberburg, Switzerland

Je suis très satisfait du nettoyage mensuel de mon appartement par Green Lemon Cleaning Services. Le rapport qualité-prix est excellent et le travail est toujours effectué de manière minutieuse et fiable. C'est un grand soulagement pour moi d'avoir ce service – hautement recommandé !

Stefan Kaufmann

Excellent travail – année après année ! Cette année encore, le nettoyage annuel des vitres a été absolument excellent ! Rapide, efficace et avec un résultat qui parle de lui-même : sans traces, limpide et impeccable jusque dans les coins. L'équipe travaille rapidement mais avec beaucoup de soin : pas une goutte, pas un grain de saleté, tout est impeccable. Le service est fiable, convivial et très professionnel. Un véritable moment fort de mon année – hautement recommandé !

Brigitte Bodenmann

Nous avons demandé un devis à cette entreprise pour un nettoyage de déménagement. Même si leur offre n'était pas la moins chère, leurs salaires équitables nous ont convaincus de les choisir. Nous les avons d'abord contactés par téléphone, ce qui a été un peu difficile. Nous avons ensuite communiqué par e-mail et convenu de tout par écrit, et tout s'est bien passé. Les femmes de ménage sont arrivées 10 minutes plus tôt, ce dont j'ai été très satisfait. J'ai remis les clés et je ne suis revenu que pour l'inspection finale. Cela s'est parfaitement déroulé – la direction stricte a été surprise par l'excellent travail. Finalement, ils ont même éliminé mes déchets et mes meubles indésirables à un prix très raisonnable ! Fortement recommandé.

Theo Iff

Unfortunately, very unprofessional. They didn't show up for the apartment handover as agreed in the contract. The front door key was in the wrong mailbox. We had to do the additional cleaning ourselves. The cigarette butts on the terrace were an outrage. They charged us for extra hours even though the apartment was still dirty and the landlord hadn't accepted it. When we complained, the company offered to give us the overtime for free. What a joke! This is blatant extortion. Be careful. We had to involve our legal insurance. Unfortunately, the company got away with their brazen tactics because legal action would have been too expensive! Shame on them.

Dave

I can only agree with Mr. Gatschet's negative review. Two men were supposed to clean my kitchenette—without a stove or oven—and a small bathroom in four hours, two hours each. There was no sign of the professionalism the company advertises, and certainly no professional equipment. The man in the kitchen didn't even finish cleaning four cupboards and six drawers, conveniently overlooking the undersides (grease). The cleaning in the bathroom was equally shoddy (hair in the bathtub, dust in every corner), nothing like the difference. Furthermore, a glass shelf in the bathroom broke, which I noted on the service report, requesting that they contact us. Nothing happened. We sent several emails, which were polite at the time, but never received a reply. Likewise, numerous attempts to contact the company by phone were fruitless, as the voicemail was always full and unusable. My call today was answered – surprise, surprise – by a woman who merely reacted vehemently to my complaints and ultimately hung up on me... No further comment is necessary. Conclusion: Stay away from this company!

Arlette Gerber

This is an unprofessional cleaning company. Technically incompetent and unqualified staff. Stay away! ❌ My previous tenants hired this company for the apartment handover with a guarantee of acceptance. At the handover, the landlord, the previous tenants, and I were shocked. The job was more than inadequate. For example, the lamps were still dusty, the oven and dishwasher were dirty, and you couldn't find a descaled bathroom or kitchen. The radiators were partially covered in blue smeared from the cleaning agents. They clearly had no knowledge of the chemicals. The cleaning crew consisted of a woman and her two teenage sons. When we pointed out the deficiencies, she reacted with anger and excuses. The boss was nowhere to be seen. The follow-up cleaning ("guaranteed acceptance") was just as pointless, because they simply weren't qualified and couldn't achieve the desired result. It was a terrible experience, both for my previous tenants and for me. It's just beyond gsi! Simply no! 💢

Jelan Ong