BS24
Fabrikstrasse 2B, 8102 Oberengstringen, Switzerland, Oberengstringen
+41 79 414 57 22
bs24.swiss
On dirait que cette boutique est une arnaque totale ! J'ai passé une commande il y a un mois et depuis, je n'ai pas reçu les produits que j'ai payés. J'essayais de contacter la boutique via formulaire, e-mail, WhatsApp, Instagram et Facebook, mais ils ne répondent sur aucun de ces canaux. C'est probablement une fraude.
Grâce à BS24, j'ai pu me procurer mon parfum préféré, qui a malheureusement été abandonné récemment. Je me suis également renseigné sur l'état actuel de la livraison et j'ai immédiatement reçu un rappel très amical et compétent. Le parfum est arrivé bien emballé.
Je suis absolument ravi de mon achat chez BS24. Le site Web est très convivial et la sélection de parfums est fantastique. Ma commande a été traitée rapidement et est arrivée à temps. Le service client était également excellent ; très sympathique et professionnel. Je vais certainement commander à nouveau chez eux.
Don't buy from this website! I was completely ripped off. I bought an item that I never received. After two weeks, I called, and the head of the company told me that the item was no longer available and that it was their mistake. He offered me a refund or a similar item. This gentleman was very articulate and friendly. In short, I accepted. I received the new item, but the color was much darker than the original. So I returned the item, but they never sent me a return label. I had to pay the €20 shipping fee. For two weeks, my package has been in transit, and today I finally received it. So, back to square one, and to top it off, the powder is completely damaged even though it was well-protected. I've been chasing after the manager for weeks. He's stopped answering my calls. In short, this man made €60 off me. I received a powder in a thousand pieces that is nothing like what I ordered. Avoid this site.
Ordered and paid on September 8th, and still no delivery. The shop only responds by phone, ignores emails, and offers no written confirmation of refunds in case of non-delivery. They also demand a cancellation fee of CHF 50. Very unprofessional and dubious... Never again!
I contacted them via email and contact form because I wanted to buy a specific product. Finally, I called and was kindly called back. I then contacted them several more times and received immediate feedback. I can recommend the website, even though I didn't order the product.