Amavita Apotheke Oberengstringen — Im Zentrum 1, 8102 Oberengstringen, Switzerland

Personnel très gentil et attentionné.

Paola Signorini

Personnel très sympathique et compétent. La boutique est propre et très bien présentée. Cela s'applique également aux vitrines. Malheureusement, il y a toujours des clients qui donnent une note de 1 (sur 1). Cela arrive généralement par frustration. Ils ne voient qu’un seul défaut au lieu de voir l’ensemble du tableau. J'ai déjà écrit plusieurs critiques ; le pire est un 0,3 (sur 1).

Thomas Bachmann

Je tiens à faire un immense compliment à la pharmacie Amavita d'Unterengstringen ! Mme S. Mathew, en particulier, m'a aidé à plusieurs reprises dans des situations difficiles, toujours avec beaucoup de compétence, de convivialité et de patience. 🥰 On voit immédiatement qu'elle fait son travail avec cœur et prend vraiment le temps de trouver la meilleure solution pour ses clients. Ses conseils avisés m'ont été d'une grande aide à plusieurs reprises et m'ont toujours procuré le sentiment rassurant d'être entre d'excellentes mains. Une pharmacie où l'on se sent accueilli et compris. Fortement recommandé! 👏👏👏

missIMPULSIV

Since moving to Oberengstringen, the Amavita Pharmacy has been a reliable resource for me – for many years I always felt well-advised. Even during staff changes, I remained a regular customer because I trusted the location. Lately, however, I have unfortunately had repeated negative experiences with the new team. I didn't feel taken seriously and was particularly disappointed that my concern wasn't discussed discreetly, but rather in an inappropriately loud manner in front of the entire sales area. This made me feel disrespected – especially in a place where people often come with health or personal problems. When I tried to address this experience with objective and constructive feedback, the response was unprofessional. Instead, I was loudly reprimanded in front of other customers – with the statement that my perception was wrong. Furthermore, I found the body language of some employees (judging glances from above) inappropriate and lacking in empathy. I find this regrettable, because sensitivity, discretion, and social skills are particularly important in a pharmacy. I sincerely hope that my feedback will contribute to improving the quality of customer service – because I have always enjoyed being here.

Nadine Wüst

Always excellent advice; they have a wealth of expertise in various areas. I always come here, whether for illness, injuries, or skin problems, and I've always received better advice than when I go to a doctor. Truly excellent and highly recommended. Thank you for your dedication!

E B

Amavita pharmacy is superbly equipped. You never have to wait long, and the staff are always friendly. They also have a great Instagram page where they introduce their employees.

Sallie McBride