PB Swiss Tools
Bahnhofstrasse 24, 3457 Wasen im Emmental, Switzerland, Sumiswald
+41 34 437 71 71
pbswisstools.com
Lundi: 08:00 to 17:00
Mardi: 08:00 to 17:00
Mercredi: 08:00 to 17:00
Jeudi: 08:00 to 17:00
Vendredi: 08:00 to 17:00
Samedi: Closed
Dimanche: Closed
Au cours de la dernière décennie, j'ai progressivement tourné la plupart de mes outils vers PB Swiss. Parmi eux se trouvait un outil vélo commun Victorinox / PB Swiss avec lequel, après des années d'abus, j'ai réussi à casser un levier en plastique lors d'un changement de pneu. Je n'ai pas trouvé la pièce de rechange à vendre, alors j'ai écrit à PBS et, bien sûr, après un rapide échange par e-mail, ils m'ont envoyé gratuitement la pièce cassée. Félicitations pour le service parfait, c'est bon de savoir qu'il existe encore des entreprises qui accordent autant d'attention au service client.
Le meilleur fabricant d'outils au monde. Des produits de grande qualité mais aussi colorés !! Vous pouvez trouver facilement plus que de simples outils noirs.
Outils manuels de qualité, fabriqués en Suisse - TRAVAILLEZ AVEC LES MEILLEURS !
Top quality and genuine innovation – we are thrilled to be able to work with the best tools on the market every day. PB Swiss Tools delivers across the board!
That's a lot of time. A big thank you for the accommodating handling of the warranty claims. Such great service and such good products are rare. Thank you, and keep up the good work.
Since I was looking for a specialty screwdriver and other suppliers no longer offer it, or at least not in the right size, I ended up with PB Swiss Tools. Admittedly, the price of €9.90 for a small package seemed rather steep to me as a shipping price, but since each retailer can determine their own shipping costs, it's at least legally acceptable. At least they stated that the product was in stock and would arrive in 1-2 days. But I thought, you're happy to pay a little more for fast shipping. Surely, it's only a small price for most people in the end, but if I have such high shipping costs and advertise on my website that the product will arrive in 1-2 days and the package "only" comes from Nuremberg and not Switzerland, then I have every right to be dissatisfied if it takes five days to arrive. Additionally, there's no shipping notification or tracking, so you're left in the dark as to when the package will arrive. Of course, there's still the option of contacting customer service... but I didn't get a response there either. Conclusion: Even if the screwdrivers are worth their rather high price, I'll only order from here if it's absolutely necessary.