Alphabet Fuhrparkmanagement (Schweiz) AG — Industriestrasse 20, 8157 Dielsdorf, Switzerland

Alphabet gestisce le nostre auto aziendali e nel corso dei mesi ho avuto una buona esperienza. Dal coordinamento dei test drive per la nuova auto presso i concessionari, alla gestione dell'offerta e alla consegna regolare dell'auto. Simone mi ha guidato e supportato durante tutto il processo con una comunicazione rapida ed efficiente.

Fahad Jameel

Durante tutto il periodo di locazione, Jamie è sempre stata una persona di contatto competente, amichevole e, soprattutto, cortese. Le mie richieste sono sempre state gestite e risolte tempestivamente. Posso consigliare vivamente Alphabet.

Thomas

Ho trovato il servizio fornito da Alphabet estremamente piacevole e professionale. Vorrei menzionare in particolare la disponibilità, l'eccellente servizio e l'eccezionale supporto della signora Häusermann. Continuate così!

Heinz Zwahlen

I found the support from Alphabet to be very pleasant and attentive. I would especially like to highlight Ms. Häusermann, who always dealt with my concerns quickly and with dedication. As a customer, I always felt taken seriously and valued. I will definitely be back in the future.

Burim Syla

The long delivery time for the car was clearly communicated in advance, and during the waiting period, we were promptly informed of any updates. BMW did, in fact, meet the delivery deadline. The unprofessionalism began when the car was already delivered to Alphabet and was supposed to "only" be refurbished. No advance planning was possible, no information was provided, and communication was lacking. Customers were expected to adapt to Alphabet's schedule as if they were buying/renting a loaf of bread, rather than a car, which requires advance planning. Information was not passed on, and customers were subjected to argumentative and argumentative behavior. They only relented when contract termination was seriously considered. "Serviced" by Ms. Häusermann

Tomislav Lovric

I would like to extend my sincere thanks to Jamie, the fleet manager. Her support and dedication are simply outstanding. She always ensures that everything runs smoothly and always approaches things with empathy and a solution-oriented mindset. Her positive attitude and professional approach to everything she does make a real difference. Thank you so much.

Karim Dridi