Ernst Schweizer AG, Metallbau — Bahnhofpl. 11, 8908 Hedingen, Switzerland

Tutto sta andando bene

Tekle Tewelde

Il signor Goran è venuto a casa nostra oggi per risolvere un problema con la nostra cassetta dei pacchi. È stato molto gentile e il problema è stato risolto rapidamente.

Ueli Konrad

Vorrei ringraziare Goran, un collaboratore del team di assistenza della Ernst Schweizer AG, per il suo servizio eccellente ed efficiente (sostituzione del contenitore di plastica nella cassetta della posta)! Jean Brogle

Jean Brogle

The product we ordered is flawless, even if the price/performance ratio is questionable. CHF 64 (including shipping) for 3 name badges. But perhaps that's normal in the canton of Zurich. And now what bothers me: Unfortunately, one of the three name badges was produced incorrectly. I then contacted them by email. No response. A few days later, a new letter arrived, this time with the correct name badge. At least. But no response to the fact that a mistake had occurred. Conclusion: I now have the products I wanted. And I completely accept that things can go wrong. However, it's always about "the sound that makes music." Proactive customer communication is the key to satisfied customers. Happy Easter.

Marc Challandes

Excellent advice from the start. The mailbox quality is superb. I'm very satisfied.

n.a.

I inquired about a specific spring that was broken for my 26-year-old mailbox. "Yes," they said, "they still have the part." A short time later, the correct part arrived. It fits perfectly. And last but not least: they sent it to me free of charge. Thank you so much! These days, you'd be hard-pressed to find a company that offers such service. Bravo!

Jakob Beer