Knörr & Stoll AG
Moosstrasse 21, 3429 Hellsau, Switzerland, Hellsau
Lunedi: 09:00 to 12:30
Martedì: 09:00 to 12:30
Mercoledì: 09:00 to 12:30
Giovedì: 09:00 to 12:30
Venerdì: 09:00 to 12:30
Sabato: 09:00 to 12:30
Domenica: Closed
Molto poco professionale, ho chiamato qualche giorno prima per visitare l'auto e provarla, ho chiamato una seconda volta e ho chiesto informazioni sulle condizioni, il venditore al telefono mi ha detto che era in ottime condizioni e aveva solo piccoli segni. Quando sono arrivato (90 minuti di macchina) il venditore mi ha detto che non potevo provarlo. Dopo averlo convinto che avevo guidato 90 minuti a tratta per quell'auto, ha organizzato un giro di prova. L'auto era quasi inguidabile, la seconda marcia era completamente rotta e il sistema I drive non rispondeva. Che perdita di tempo e che scherzo di un venditore, Non lo consiglierei a nessuno
Servizio molto professionale e ottima selezione di auto di alta qualità. Consiglio vivamente questo garage ed è stato un piacere fare affari con il proprietario.
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...very peculiar practices... The vehicle was sold with a valid roadworthiness certificate (MFK) and service, including a 2-year warranty... In reality: The roadworthiness certificate was over a year old, I ended up having to do the service myself, the vehicle had defective brakes that needed immediate replacement, and nobody wanted to know anything about the warranty... That had to be purchased separately... Strange, the ad said something completely different. A month later, the diesel hose came loose in the middle of the highway... I had to be towed, along with a horse trailer and horse. Result: The hose had already been patched once, but only temporarily... Then I was promised winter rims, which I'm still waiting for. Returning the car went like this: Sorry, we have to leave right now, the car is over there, park yours there, have fun with it, and goodbye... Great service, I must say. My registered letter was completely ignored, and the boss is always on vacation... Strange... Once and never again.
My partner and I had the opportunity to view a BMW last week. On the drive home, we both agreed that we've rarely encountered such competent, down-to-earth, and friendly car dealers. Even though, unfortunately, we didn't end up buying the car (😭), I'm incredibly grateful for your honesty and openness. It's clear that your customers are happy with their new vehicles, and it shows. I'll definitely keep an eye on the cars you offer. 🙏🏼 Thank you so much! 🤍