Gallery Metropole — Höheweg 37, 3800 Interlaken, Switzerland

Grazie a "On ed Etsuko" per averci fornito il miglior servizio clienti. Erano così dolci e pazienti. Se sei a Interlaken e desideri vivere un'esperienza di shopping fantastica, vieni a vederli, adoro che ci aiuti con il rimborso delle tasse sul posto.

Pommy P.

Servizio eccellente di Natasha – Galleria Metropole, Interlaken Natasha è stata incredibilmente gentile e disponibile durante il mio acquisto di una borsa Longchamp. È stata paziente, professionale e ha reso l'esperienza piacevole e memorabile. Grazie per il meraviglioso servizio!

Teyah Slim

Ottimo negozio per acquistare un orologio Tissot. Sono entrato e l'uomo mi ha fatto provare l'orologio su cui avevo gli occhi. Ho detto che sarei tornato più tardi dopo aver deciso se acquistare un Seiko e lui ha comunque onorato lo sconto del 20%. Questo prezzo è migliore di quello di un altro negozio in fondo alla strada che vende anche Tissot. L'altra commessa ti guarderà in modo strano se chiedi uno sconto del 20% e dici "beh, immagino che dovresti comprarlo laggiù allora" ed è esattamente quello che ho fatto! Tutto il personale era molto gentile e disponibile. Mi hanno rimosso diversi collegamenti e mi hanno spiegato come funziona l'acquisto esentasse e come funziona l'orologio. Molto carina anche la scatola Tissot con all'interno un interessante libro sulla storia dell'azienda.

Adam Kimbrough

Had a wonderful experience with Natasha! She helped me pick my first Tissot! Perfect birthday purchase! Natasha was amazing!

nupur pathak

There are about 7 shops of the same name, we visited the shop nearer to Interlaken West station. Was served by both ladies who are very well verse with their products. And able to provide the best deal, they can offer. Keep up the good work, and is not easy working oversea.

Kent G

My friend and I purchased watches from this store when we were visiting Interlaken and the staff were friendly but maybe a bit confused because we bought our items in individual transactions, yet they were happy to apply the tax discount since we were foreigners. They pre-filled our duty free forms (which was encouraged and we had to pay a fee for this service) and they charged us the tax-free rate for our watches on the day. Allegedly, all we had to do was drop off the completed form at the airport - which we did when we left Switzerland. However after arriving back in our country this month, the store has charged the tax amount separately to our cards so we emailed them to enquire why and they said they had received the form back from customs without the required stamp. We were very confused because we had not only paid extra for their pre-filled form (so it should be correct) and followed their instructions to drop off at the airport, yet have still been charged the tax amount. We don’t think this is fair at all but can’t do much since the customer service team’s only suggestion is to fill out a new form and go to our consulate to get it stamped and then posted to their shop in Switzerland. This is a lot of work since we don’t live near the consulate at all. If you want to buy a watch from this store, we recommend you AVOID paying for their pre-filled form and instead go through the normal process to claim back your tax at the airport.

Joanne Fernandez