Garage Marti Kehrsatz AG
Belpstrasse 30A, 3122 Kehrsatz, Switzerland, Kehrsatz
+41 31 963 00 00
gmk.ch
Lunedi: 07:30 to 12:00, 13:00 to 17:30
Martedì: 07:30 to 12:00, 13:00 to 17:00
Mercoledì: 07:30 to 12:00, 13:00 to 17:30
Giovedì: 07:30 to 12:00, 13:00 to 17:30
Venerdì: 07:30 to 12:00, 13:00 to 17:30
Sabato: 09:00 to 12:30
Domenica: Closed
La prima esperienza non è stata affatto positiva perché all'inizio dicono un prezzo e dopo aver finito tutto il lavoro raddoppieranno il prezzo. Normalmente dovrebbero informarci se c'è una differenza di prezzo come (Doppio prezzo), quindi possiamo vedere se vogliamo continuare o meno, invece di dircelo o informarci, hanno fatto tutto lavoro e finalmente il prezzo è doppio, ora non possiamo tornare indietro né dire di no piuttosto che pagare quello che hanno detto. Non lo consiglierò a nessuno. Brutta esperienza?
Servizio in punta di piedi!
Cena
Super
Unfortunately, I have to agree with the negative reviews regarding the lack of cooperation and poor communication. I bought a used car (the advice I received was very friendly). After exactly two months, the car broke down. I contacted the garage, which, despite the purchase contract being without a warranty, assured me they would cover the costs and instructed me to have the car repaired at our local garage. They would then reimburse me as a goodwill gesture after I submitted the invoice. Initially, I was very pleased with this promise and, in good faith, trusted the garage's word. After several weeks of repairs at our local garage, I received an invoice for CHF 2,000 (which was one-fifth of the car's value). When I submitted the invoice, the garage reneged on their promise and offered to cover approximately CHF 700. They claimed I had nothing in writing regarding the reimbursement and that "the car was running when I picked it up," in a rather unfriendly phone call, both in tone and content. Only CHF 660 was actually transferred. So, the promised amount was not honored twice. All in all, a very negative experience.
The car I inspected was completely unclean inside. After the inspection and test drive, the salesperson was very friendly but somewhat unsympathetic regarding the defects. Later, when it came to negotiating the price, I had to wait a few days until the salesperson returned from vacation, only to find out that the car had already been reserved and subsequently sold. Two stars for the friendly welcome; the rest of the interaction was unprofessional.