data repairs GmbH — Obermattli 15, 6064 Kerns, Switzerland

Ho inviato al signor Wawrik un disco rigido per la riparazione. Importo anticipato di oltre CHF 1.800. Quindi ulteriori CHF 400 per attrezzi speciali??!! I dati recuperati non mi sono ancora arrivati. Ha promesso un download tramite WeTransfer e così via... Nessun dato fino ad oggi. Messaggi = zero Forse il buon gentiluomo si metterà in contatto adesso.

Daniel Willimann

Nel 2019 ho incaricato l'azienda. Inizialmente fornivano aggiornamenti su richiesta, ma ormai da più di un anno non è più così. Non rispondono a telefonate, e-mail o lettere. L'azienda non dà un'impressione affidabile o professionale e non invierei loro i miei dischi rigidi per il recupero dei dati. Sorge inoltre la questione se la società esista ancora o operi semplicemente da una P.O. scatola. In breve: è meglio utilizzare un concorrente per il recupero dei dati piuttosto che per la riparazione dei dati.

René Eisenhut

Dopo aver dato solo 1 stella nella mia recensione iniziale e aver ricevuto nuovamente risposta da Data Repairs GmbH dopo il mio feedback, sono rimasto molto sorpreso dalla telefonata di ieri. La società ha cercato di recuperare i miei dati negli ultimi tre mesi. Anche se questo non ha avuto successo, posso dare loro solo 5 stelle perché: 1.) Ci hanno provato per un lungo periodo. 2.) Poiché i dati non possono essere recuperati, la società non viene pagata; stanno coprendo tutti i costi. 3.) Mi hanno informato telefonicamente sullo stato, come concordato tre mesi fa.

Rene Philipp

My hard drive was no longer mountable after my computer crashed. After trying for a long time, the drive's condition worsened, and it started clicking. Curiosity got the better of me, so I decided to open the drive, which in hindsight was definitely a mistake, as it damaged the read/write heads. Before giving up on my data entirely, I started looking for a company that could recover it. After visiting their website, exchanging emails, and speaking with Mr. Wawrik on the phone, I decided to bring my hard drive to their facility in Sachseln in person. The setup looked professional, and everything was very organized and tidy. Just 1.5 business days later, I received a quote for recovering the 2TB of data, which was spread across 8 data layers. Of course, you can't expect such a service to be free, and you have to be prepared to consider the price realistically. (You can find the expected price range on the website.) Conclusion: The data recovery was carried out professionally and quickly, and I can recommend Data Repairs to anyone who values their data. However, please don't make the same mistake and don't open the hard drive, as this will only make the recovery more expensive, since further steps will then be necessary to increase the chances of a 100% recovery. PS: If you do open it, please inform them to prevent further damage. It will come out anyway ;)

Nicolás Román Lüthold

The contents of my old, defective SSD were completely restored. So far, good. However, there was one big BUT: After 7 weeks (!), countless inquiries, repeated missed deadlines, no responses, etc., and – for over CHF 1,500. In retrospect, the whole thing makes a rather shady impression. It seemed to me like "keeping them waiting and then demanding a lot." I also found the "in Switzerland" part questionable, given the length of time. I wouldn't recommend it!

Ein Mensch

Update June 18, 2022: Change from "1" to "5"!!! Why? ... I never really believed it, but Mr. Wawrik practically never gave up until the last sector that could be read out could somehow be assigned... or not. We now have at least 50% of our family photos back. Some of them are irretrievable memories... the loss really hurt a lot. But, not only did he reassemble the image files as best he could, but he also had the 32,000 files automatically edited as best as possible and, where possible, sorted them into a chronological directory structure. A few weeks ago, I was there in person to express my "disbelief"... but the whole thing is neither a fake, but very, very professional. In any case, I'm extremely grateful that Mr. Wawrik NEVER gave up... he could have just as easily thrown the junk drives at my feet as unreadable... and I fear the same thing would have happened with most other services. Communication was a bit bumpy over the years, but when the light at the end of the tunnel became visible, communication regained its normal, expected momentum. Tip: simply agree on a schedule with status updates... I'm sure it'll work out. Thank you very much, Mr. Wawrik! I will recommend you... with a clear conscience. Update December 14, 2021: I received a call back immediately after the assessment. I haven't heard anything since then - which is a real shame. We handed in our NAS for data recovery on January 23, 2018. Since then, I've been successively put off by the fact that they should be "finished" in the next few weeks. Whenever I have contact with Mr. Wawrik, I find him to be pleasant and accommodating. However, after such a long time, one can no longer assume that the work is being diligently and continuously carried out. The data still has great sentimental value for us, so I simply feel at the mercy of the situation. All I can do is hope for a happy ending. Despite all the delays, we have always maintained our tone and shown appropriate understanding. If the results were finally available...

Werner Berg