Amavita Apotheke Oberengstringen
Im Zentrum 1, 8102 Oberengstringen, Switzerland, Oberengstringen
+41 58 878 21 50
amavita.ch
Lunedi: 08:30 to 18:30
Martedì: 08:30 to 18:30
Mercoledì: 08:30 to 18:30
Giovedì: 08:30 to 18:30
Venerdì: 08:30 to 18:30
Sabato: 08:00 to 16:00
Domenica: Closed
Personale molto gentile e premuroso.
Personale molto cordiale e competente. Il negozio è pulito e molto ben esposto. Ciò vale anche per le vetrine. Sfortunatamente, ci sono sempre clienti che danno una valutazione 1 (su 1). Questo di solito accade per frustrazione. Vedono solo un difetto invece del quadro completo. Ho già scritto diverse recensioni; il peggiore è 0,3 (su 1).
Voglio fare un grandissimo complimento alla Farmacia Amavita di Unterengstringen! La signora S. Mathew, in particolare, mi ha aiutato più volte in situazioni difficili, sempre con grande competenza, cordialità e pazienza. 🥰 Si vede subito che fa il suo lavoro con cuore e si prende davvero il tempo per trovare la soluzione migliore per i suoi clienti. I suoi consigli esperti mi sono stati incredibilmente utili in diverse occasioni e mi hanno sempre dato la rassicurante sensazione di essere in ottime mani. Una farmacia dove ti senti accolto e compreso. Altamente raccomandato! 👏👏👏
Since moving to Oberengstringen, the Amavita Pharmacy has been a reliable resource for me – for many years I always felt well-advised. Even during staff changes, I remained a regular customer because I trusted the location. Lately, however, I have unfortunately had repeated negative experiences with the new team. I didn't feel taken seriously and was particularly disappointed that my concern wasn't discussed discreetly, but rather in an inappropriately loud manner in front of the entire sales area. This made me feel disrespected – especially in a place where people often come with health or personal problems. When I tried to address this experience with objective and constructive feedback, the response was unprofessional. Instead, I was loudly reprimanded in front of other customers – with the statement that my perception was wrong. Furthermore, I found the body language of some employees (judging glances from above) inappropriate and lacking in empathy. I find this regrettable, because sensitivity, discretion, and social skills are particularly important in a pharmacy. I sincerely hope that my feedback will contribute to improving the quality of customer service – because I have always enjoyed being here.
Always excellent advice; they have a wealth of expertise in various areas. I always come here, whether for illness, injuries, or skin problems, and I've always received better advice than when I go to a doctor. Truly excellent and highly recommended. Thank you for your dedication!
Amavita pharmacy is superbly equipped. You never have to wait long, and the staff are always friendly. They also have a great Instagram page where they introduce their employees.