BS24
Fabrikstrasse 2B, 8102 Oberengstringen, Switzerland, Oberengstringen
+41 79 414 57 22
bs24.swiss
Sembra che questo negozio sia una truffa totale! Ho effettuato un ordine un mese fa e da allora non ho più ricevuto i prodotti che avevo pagato. Stavo cercando di contattare il negozio tramite modulo, email, whatsapp, instagram e facebook ma non rispondono su nessuno di questi canali. Probabilmente è una frode.
Grazie a BS24 ho potuto acquistare il mio profumo preferito, che purtroppo è stato recentemente interrotto. Mi sono anche informato sullo stato attuale della consegna e ho subito ricevuto una richiamata molto cordiale e competente. Il profumo è arrivato ben imballato.
Sono assolutamente entusiasta del mio acquisto da BS24. Il sito web è molto intuitivo e la selezione di profumi è fantastica. Il mio ordine è stato elaborato rapidamente ed è arrivato in tempo. Anche il servizio clienti è stato eccellente; molto amichevole e professionale. Ordinerò sicuramente di nuovo da loro.
Don't buy from this website! I was completely ripped off. I bought an item that I never received. After two weeks, I called, and the head of the company told me that the item was no longer available and that it was their mistake. He offered me a refund or a similar item. This gentleman was very articulate and friendly. In short, I accepted. I received the new item, but the color was much darker than the original. So I returned the item, but they never sent me a return label. I had to pay the €20 shipping fee. For two weeks, my package has been in transit, and today I finally received it. So, back to square one, and to top it off, the powder is completely damaged even though it was well-protected. I've been chasing after the manager for weeks. He's stopped answering my calls. In short, this man made €60 off me. I received a powder in a thousand pieces that is nothing like what I ordered. Avoid this site.
Ordered and paid on September 8th, and still no delivery. The shop only responds by phone, ignores emails, and offers no written confirmation of refunds in case of non-delivery. They also demand a cancellation fee of CHF 50. Very unprofessional and dubious... Never again!
I contacted them via email and contact form because I wanted to buy a specific product. Finally, I called and was kindly called back. I then contacted them several more times and received immediate feedback. I can recommend the website, even though I didn't order the product.