Certeo Business Equipment
Birkenstrasse 47, 6343 Rotkreuz, Switzerland, Rotkreuz
+41 800 237 836
certeo.ch
Lunedi: 08:00 to 18:00
Martedì: 08:00 to 18:00
Mercoledì: 08:00 to 18:00
Giovedì: 08:00 to 18:00
Venerdì: 08:00 to 18:00
Sabato: Closed
Domenica: Closed
La peggiore azienda di sempre, ha impiegato 5 settimane per la consegna di qualcosa e poi, quando è arrivata, è arrivata in un unico pezzo dopo che avevo ripulito il mio garage. Il servizio clienti è pessimo, per favore non farlo, ripeto non ordinare nulla da questa azienda!
Alcune difficoltà con la posta sono state risolte dal gentile assistente clienti. Bravo Certeo.
compagnia terribile!!!
We ordered something for our company that was marked as immediately available. Unfortunately, the ordered item hasn't arrived yet. We haven't received a response to emails for weeks. The phone number doesn't work; after one ring, the line goes busy. It's not a problem if something isn't available, but absolutely no communication about it is unacceptable. Update: After the third email, we received a response.
I bought a height-adjustable desk. It got lost in transit and was later sent, but one part was missing and another didn't work. I then had to wait three weeks for the replacement, during which they sent me a power cord from Germany, which of course doesn't fit my Swiss socket. Furthermore, the faulty part was never sent. Customer service wasn't very helpful in addressing my problem. It's been a huge hassle for me just because they can't do their job properly. Not recommended!
I bought three shelves. The delivery time was over two months instead of five days. One never arrived at all. However, the money was quickly refunded. One of the shelves arrived dented and two screws were missing. The screws weren't even replaced; I was told to buy them at a hardware store. The shelves are also of extremely poor quality. They're unusable; they wobble terribly. I advise everyone against buying from Certeo. The customer service was very friendly and responded quickly, but they couldn't help either.