Fust
Feldstrasse 85, 8180 Bülach, Switzerland, Bülach
+41 43 411 42 60
fust.ch
Monday: 09:00 to 20:00
Tuesday: 09:00 to 20:00
Wednesday: 09:00 to 20:00
Thursday: 09:00 to 20:00
Friday: 09:00 to 20:00
Saturday: 09:00 to 20:00
Sunday: Closed
Dear Fust Team, I had the pleasure to be the client of W.Berger. He is one of the best salespersons I have ever met. Very nice and client orientated, he took care that I don‘t forget any extra products I would need. Thank you for making my customer experience so enjoyable! I wish you all the best in your apprenticeship training!
The shop assistant offered extra guarantee what I did decline because I want to ship the item (an oled tv ) over 1000 km away. No point to pay extra 180 Chf for something I can practically never use. He turned extremely unfriendly after that. Never again. The tv is cool tho the price was excellent.
Today I wanted to buy a fridge. Price was right, size was right and the sales chap was cool. However, when I asked to swap the side of the door opening side I was told that this is subject to delivery and service costs of chf 130 although I wanted to pick up the fridge myself. It is an irony that I pay additional money just to change the side of the door, especially when the fridge itself costs chf 299. Long story short I refused to buy the fridge. Will I ever buy anything else at Fust? Probably not. Customer service is not ripping off the customer with such unnecessary supplemental costs.
I went to the shop to by a scaler and Mrs Ricardo was very professional and helpful on telling me which one to choose. With this kind of service is to come back again. Thank you.
I had very very good service and advice from Ricardo Martens. Very experienced and friendly person who helped me buy different things.
very good