Drinkdirect.ch
Menznauerstrasse 23, 6130 Willisau, Switzerland, Daiwil
+41 41 972 72 72
drinkdirect.ch
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Excellent service! Ordered on Friday at 2 pm and it arrived on Saturday at 8:30 am. Thank you so much for your flexibility!
I ordered a bottle, and according to the postal service, it was delivered. Unfortunately, the package has gone missing. A Drink Direct employee immediately addressed my request and checked with the postal service to confirm that the package had indeed been deposited/handed over. Since it had, I told them I would gladly reorder the bottle and cover the cost. However, Drink Direct is sending me the bottle again free of charge! THANK YOU SO MUCH FOR THIS EXCELLENT CUSTOMER SERVICE – it's not something you can take for granted! I will gladly recommend you and order from you again.
Ordered on Friday, received the following Friday. The product had a mistake on the personalized label. I sent an email and received an apology call on Monday morning. A free replacement arrived in my mailbox on Tuesday. Excellent customer service. Excellent product! I'd gladly order again :)
I've always been completely satisfied with the service, especially the fast and careful shipping – never had any problems! I'll gladly order from here again anytime ;-))
Extremely poor service. I ordered a product on account but never received an invoice until I inquired, and then it included late fees which have now been handed over to a debt collection agency demanding 110 CHF.
I ordered several times last year, and each time the order was shipped very quickly and received the next day or the day after. I'm extremely satisfied!