EKZ Eltop Dielsdorf
Wehntalerstrasse 33, 8157 Dielsdorf, Switzerland, Dielsdorf
+41 58 359 45 80
ekzeltop.ch
Monday: 07:15 to 12:00, 13:15 to 17:00
Tuesday: 07:15 to 12:00, 13:15 to 17:00
Wednesday: 07:15 to 12:00, 13:15 to 17:00
Thursday: 07:15 to 12:00, 13:15 to 17:00
Friday: 07:15 to 12:00, 13:15 to 16:30
Saturday: Closed
Sunday: Closed
I had two ceiling lights installed. The service was excellent from the start. I was kept informed at all times. The installers were very friendly, courteous, and professional. I can recommend EKZ Eltop Dielsdorf with a clear conscience. Top!
If a solar panel supplier charges for a quote, the customer has a right to expect that their requirements are taken into account and that the quote is of comparable quality to those offered by competitors. The quote from EKZ/Eltop is disappointing in this regard, as the "personal customer dossier" consists only of standard text blocks and poorly legible module layout drawings.
"Close. Fast. Professional." - The advertising slogan on Eltop vehicles, which we unfortunately cannot confirm in any respect. We simply wanted to have our heat pump electricity meter removed (because of our solar panels). A job that should take 2-3 hours. After about 3 months and countless attempts to contact Eltop Dielsdorf via email and telephone (the first time on February 20, 2023), we gave up. Apparently, they were either unwilling or unable to help us. Although the phone calls sounded promising at times, nothing ultimately happened. After the EKZ customer service (not Eltop) informed us in mid-May that the removal didn't necessarily have to be done by Eltop, we looked elsewhere. Another electrician from the Wehntal region completed the work within two weeks of our initial contact (on May 17, 2023). So it is possible to get it done differently. . ... We always had the feeling that no one at Eltop Dielsdorf had an overview of customer inquiries/orders and that we were simply "forgotten" (keyword: scheduling/dispatching). Even though we contacted them every 2-3 weeks to find out what the status was and when we could roughly expect the work to be carried out. If they had said, "We're very busy, it won't be until June or July," that would have been okay with us. But oh well...
Very good, Justin works there.
Extremely expensive charging station. Stay away.
Sebastian and his assistant (apprentice) did an excellent job and got the LAN working perfectly again. We'd gladly use their services again.