barf-hofladen
Kleinholz 9, 3376 Graben, Switzerland, Graben
+41 79 675 93 92
barf-hofladen.ch
Monday: Closed
Tuesday: Closed
Wednesday: 2 to 16:00
Thursday: Closed
Friday: Closed
Saturday: 1 to 16:00
Sunday: Closed
This was my first time there, and unfortunately, it was a disappointment. The service was neither customer-friendly nor friendly; it felt more like an interrogation. I didn't feel particularly welcome. I actually wanted to buy something, but all I got from the other side was criticism and critical questioning about EVERYTHING I said. Every single point of conversation ended with me not having the last word; instead, they felt entitled to comment on and evaluate my every statement. In short, I was simply belittled as a customer, and they didn't try to sell me anything.
Following the motto: "If you love your dog, get their food here..." We've been feeding our dogs a raw diet for a few years now and are willing to accept the extra cost. We can see how good the food is for our dogs. We're also very happy with Beatrice Friedli's advice. Adjusting the food in the first 6 to 8 months is particularly time-consuming; the amount needs to be recalculated approximately every two weeks, and Beatrice does this extremely meticulously, in my opinion. I'm even willing to pay extra for the consultation. I'm waiting for the Doggydollars; apparently, they should be available again soon...
Professional advice in a beautiful setting. I highly recommend this farm shop! My dog has been doing very well since switching to a BARF diet. And I'm finally at ease knowing he's in the best hands. Top-notch shop!!!
Very nice, competent, and authentic. Enthusiastic.
Highly competent and friendly advice
Good products!