Urech Lyss Versand AG
Werkstrasse 39, 3250 Lyss, Switzerland, Lyss
+41 32 387 70 70
urechlyss.ch
I called to ask if it was possible to pick up mouse poison at the branch on Saturday and what I would need to bring... the woman told me she couldn't answer that! When I pressed her about the long drive and asked if she could please check, I got the same answer and was accused of not hearing well, saying she'd already explained it to me!!! Unbelievable what I just experienced, I'll probably look at the competition...
Once again, I received the message: "Your goods are leaving our premises today" (Tuesday, 7:30 a.m.) – even though that's not entirely true. I ordered on Sunday evening, received a notification from the post office on Monday morning, and by 10:00 a.m. on Tuesday, the goods had already arrived! I'm pleasantly surprised that you can sometimes actually get express delivery if you pay for it. Great service, I'd be happy to order again!
Fast shipping, product received in perfect condition. HOWEVER, despite repeated written requests, customer service is apparently unable to remove me from the mailing list for the print advertising magazine.
Not recommended You order something that says it's ready for immediate delivery on the website and in the confirmation email, but the item still hasn't arrived after two weeks. And you don't get any responses on the phone either.
I give it 3 stars! The quality is very good. What I didn't like, however, was the delivery! You order something from abroad and it arrives within a week. But it took 6 days for my order to arrive. I would only recommend this company to those who really don't need the product urgently.
Caution when ordering from the online shop! Items marked "immediately available" may be delivered with a delay of up to 103 days. We ask for your understanding regarding this delay. However, payment reminders are issued within 15 days. If you wish to purchase something from Urech Lyss, I recommend viewing and buying the item in person at the store.