Hersperger Meilen AG — Schulhausstrasse 24, 8706 Meilen, Switzerland

We have used Hersperger's services several times this year and have received excellent service each time. The performance and quality delivered by everyone involved was consistently above average. We are happy to give Hersperger our highest recommendation.

Hermann Haesler

We called Hersperger Plumbing for an emergency call-out after a water pipe burst in our apartment. In addition to this initial call-out to temporarily repair the leak, Hersperger subsequently had to make two further visits to professionally repair the damaged pipe and restore the bathroom to its original condition. While the emergency call-out was billed correctly and a clear work report was provided, we were not at all satisfied with the two follow-up visits. On both days, we recorded the plumber's arrival and departure times as well as the time spent on site. Upon receiving the invoice, we discovered that the billed services did not match our notes in any way. We had even factored in the fact that we live a 5-minute drive from the company's location. We then contacted the managing director both by phone and in writing to point out these discrepancies. Unfortunately, he showed no understanding for our complaints and stubbornly insisted on the billed hours. We subsequently contacted the managing director by phone and in writing and pointed out these discrepancies. Subsequently, we requested the corresponding work reports, but then discovered that the plumber had written them so simply that the times recorded on them were impossible to verify. It goes without saying that we never signed these work reports. Despite this completely inadequate documentation, Hersperger insisted on the amount owed, but offered no further explanation for how the labor costs were calculated. The managing director simply stated that the invoiced amount corresponded to the work performed. Under these circumstances, we paid only 90% of the amount owed, withholding the remaining 10%, which we considered unjustified. This did not prevent Hersperger from pursuing us for approximately CHF 100. Naturally, we remain unwilling to pay such an exorbitant invoice and, based on our experience, cannot recommend Hersperger under any circumstances.

Emma li

The work commissioned to Hersperger Meilen AG was once again carried out on schedule, very efficiently, cleanly and cost-effectively.

Martin Paur

I'm very satisfied with the service. Technician NM did an excellent job. Very friendly manner.

Emil Isler

Top company, always happy to use👍👍👍 …

armin andermatt

Very friendly and helpful people

Markus Stettler