Energie Opfikon AG — Industriestrasse 37, 8152 Opfikon, Switzerland

Cowards. It’s just completely insane! I am in my apartment vacuuming, instead of knocking the door, and say hi u got an open receipt he turns off the electricity and basically runs away. No less than 2 minutes did I notice it, and he is gone!

F R

⭐☆☆☆☆ I received a final payment reminder with a threat of electricity disconnection for an apartment in Glattbrugg, even though I haven't lived there for over three years. The absurdity of it: The bill for this unknown address was even sent to my current address in Bülach – apparently, Energie Opfikon's data management is a complete mess. Instead of checking their mistakes, they charged me late fees and threatened me with electricity disconnection – for a contract that doesn't even exist. This kind of behavior is not only unprofessional, but frankly, it comes across as shockingly incompetent. Anyone expecting accurate billing and reliable customer service should be very careful here.

Diler Sweed

A complete rip-off! My previous landlady hadn't paid her bill from January to March, and I moved in in April. I forwarded the letters. Suddenly, I received a red notice saying the electricity was being cut off, but not in my name. I was at work and had my mother with me for the holidays; she had a broken foot (on the third floor). She informed me that there was no electricity, and I called this awful company and explained that if it's not in my name, I don't have to pay. These people insisted that I had to pay the bill and register with them, which is actually the responsibility of the municipality! I explained to them that my mother was at home on the third floor with a broken foot and no electricity. I said I would come by the next day. They were incredibly rude and condescending and wouldn't listen. My mother had to call an acquaintance to help her get down the stairs, etc. When they arrived, they realized I had told the truth. We were forced to pay, otherwise, we still wouldn't have electricity. Finally, I asked my father to write a letter of complaint under pressure, after which they refunded me the money. DON'T LET THEM SCAM YOU AND TREAT YOU SO DIRTY!!!!!

Jessica Andrea

A truly terrible monopolist with no chance of survival once liberalization comes. Cash only, card terminal broken. Allow plenty of time; it's stopped here.

Pascal Bettendorff

I called once and have never received such a quick response. I got the perfect answer or email within minutes. Many thanks to Ms. Calasso, top service! Sincerely, Georg Kündig

george kündig

24-hour emergency phone line - but no one has answered for 15 minutes...

P M