Kabelhuus
Zugerstrasse 195, 6314 Unterägeri, Switzerland, Unterägeri
+41 44 520 80 25
kabelhuus.ch
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
I've placed two orders here so far and both times the service was fantastic. My first order was placed at ~22:00 the night before a public holiday in certain cantons. Within minutes, someone from the business took the time and effort to write to me personally to make sure I knew that my order wouldn't be shipped until the day after the holiday. My second order was placed at ~11:00, shipped at ~13:00 and arrived the next day (I paid for Priority post). To my surprise, two packages arrived! I'd ordered fibre-optic cables with Halogen-free sheathing but Kabelhuus realised that they'd accidentally sent me PVC cables. They realized this on the same day they sent the package, so they sent me a second package containing the Halogen-free cables. Both packages arrived the next day with a letter in the second package apologizing for the incorrect cables and telling me I could keep them, as well as the correct ones. I highly recommend Kabelhuus for all your cable needs :)
Very professional service and fast delivery. Highly recommended.
Excellent customer service from Kabelhuus! Even though the delayed delivery was caused by the postal service (3 days instead of 1 day express), Kabelhuus refunded the CHF 10 express surcharge completely easily and generously. This is anything but standard practice and demonstrates how customer-oriented this company is. Friendly, fair, and reliable – that's how you win satisfied customers. Highly recommended!
Extremely competent, detailed, and very friendly advice from Mr. Hunziker via email. Super-fast delivery. The product fits perfectly. I can highly recommend Kabelhuus.
Sunrise doesn't even offer 10-meter fiber optic cables – what a joke! I was able to order a 10-meter fiber optic cable without any problems from Kabelhuus, a truly professional company. I find their shop exemplary, especially since they even display the router name from the provider – something even Digitec doesn't do. In the future, I'll only order fiber optic cables from them.
Since I moved, I needed a longer cable for my Salt Box. The delivery from Kabelhuus arrived so quickly, my mailbox wasn't even labeled yet (no joke). The prices, delivery time, and customer service are excellent.