UMS AG — Waffenweg 11, 3014 Bern, Switzerland

As of someone trying to find an early temporary accommodation in a highly demanding city such as Zurich, UMS platform provides a great and useful service! They advertise rental possibilities, but more than that they support throughout the process. Every time I need their assistance they were fast and kind in the reply.

Konexion

Mr. J. Rauch was exceptionally helpful, swift, and courteous in consulting with us to finalize our rental. We are so pleased with his professionalism and the UMS service. As this was our first time using the platform, we will be glad to use the platform again and we recommend it to serious renters and landlords.

MJ

a very good service. we rented our apartment two times for two months using ums. we found the subtenants very quickly and everything went smoothly, without much work from our side.

Nemanja Radivojevic

We had a bad experience with UMS services. The subtenants that they found for our apartment breached the contract on multiple levels (unauthorized cats, cats caused damages to our furniture and the apartment was not cleaned afterwards as stipulated in the contracted). We agree that UMS could not help the actions of the subtenants, but UMS were unable to hold them accountable to the consequences of the contract. UMS tried to reach the subtenants after the rental period, but the subtenants chose not to respond to the emails. This meant that we received no payment from the subtenants for the damaged furniture and stolen things in our home. We also had the extra insurance package but that did not help either. This is unacceptable. UMS told us that they cannot help us legally because they do not have a legal team. In our experience, there is no point in using UMS Services if they can’t hold people accountable to the contacts that UMS themselves create. We will not be using their services again nor would we recommend them.

Natasha Fernandes

Absolutely a great experience! The people from the agency were very kind and professional. They were also very quick and explained all the details clearly. I’m very happy to have gotten to know this agency.

Dovaine Picazo

We had a very pleasant experience with the temporary housing brokerage UMS Ltd in the process of renting an apartment in Bern. From the very first interaction, I appreciated the professionalism, promptness and openness of the UMS team. Communication was clear and efficient and all details related to the apartment were presented transparently. I confidently recommend UMS Ltd agency to anyone looking for professionalism and reliability in the furnished apartment rental market in Switzerland, Germany and Austria. Thank you for your cooperation!

Mădălina Silvia GAMULEA