Computer Klinik GmbH
Neumattstrasse 14, 8953 Dietikon, Switzerland, Dietikon
+41 44 740 44 49
computer-klinik.ch
Muchas gracias por cuidar mi vieja PC.
Los llamé para preguntar sobre una posible reparación del BIOS de mi PC. Aunque les describí detalladamente el problema no me escucharon ni me dieron un precio aproximado. En lugar de ayuda o incluso una estimación aproximada, sólo recibí una respuesta grosera y desdeñosa. La conversación fue muy hostil y el empleado parecía molesto e irrespetuoso. Ésta no es forma de tratar a los clientes potenciales. Ciertamente no llevaré mi PC a reparar allí y lamentablemente no puedo recomendar esta tienda.
Jürgen ya me ha salvado dos veces con mi PC cliente. Rápido, amigable y competente. Gracias de nuevo. Saludos cordiales, Roland también conocido como Whiteside
We've been here three times now with a problem we couldn't solve. Each time we received quick and competent help, as well as additional tips and advice. I'll definitely be back.
A complete disaster!!!!! Since we're older, we called Mr. Baldensperger for help!!!!! His "help" consisted of him deleting my entire email address!!!!! Everything, absolutely everything, is gone! All my addresses simply vanished! His response: "Oh dear, something went wrong!!! Oh, I'm sorry, I deleted everything." That was his answer! No help whatsoever!!!! And then he said goodbye! We had to pay for his "help" (no help at all, just a disaster for me)!!!! Never again Computer Clinic Dietikon Silvia Haas
I visited the store for the first time today, November 11th, at approximately 3:30 PM. Of course, I wanted to explain the problem I was having with my PC, and then ask if the company had the resources to solve it, or at least considered trying, so I could decide on the spot whether to bring the PC in for repair later. So far, so good. The response resulted in this one-star review. I'd like to support my one-star review with a brief example from the conversation. So, no lengthy explanation. The man who served me said I was speaking completely incoherently and he hadn't understood a word. I asked what was confusing. Unfortunately, he didn't reply, except for a few isolated words. I replied, humble as I am, *well*, it's a shame I'm such a confused person (it really happened xD), but there's nothing we can do about it. ' ... So far, so good! Then he said: "Just bring the PC over!" I replied: "That's pointless if you don't even understand my problem!" ...Yeah, right. All I got was: "Okay, fine then." Nobody is obligated to understand someone or explain why something is the way it is, but it's highly unprofessional to just randomly suggest all sorts of things to people and bring over their PCs, only to then... tinker with something undefined? It's basically like, "You're a weirdo, but bring it over, bro." :D Just pulling some cash out of his pocket. Maybe he didn't want to listen because it wasn't worth his while to give free advice so the potential customer could fix it themselves. Having a PC on-site is already a hassle. I think he understood the part about me being able to solve 4 out of 5 problems with my PC myself xD… Yeah, but still, how can you communicate that so honestly? :D His pupils were quite dilated, by the way; he was extremely stressed, but he kept grinning broadly. I don't want to accuse anyone of anything here. I can only report what I saw. The entire conversation lasted about 5-6 minutes; details aren't relevant. I'm not particularly impressed with the man, but I am appalled by what he did.