Annahmestelle Logistik Hinwil — Studbachstrasse 11, 8340 Hinwil, Switzerland

Coole, moderne, saubere Umgebung, Supermärkte und Postamt

DeJaVu SHALOM

Postlogistik

Fatos Ahmeti

Schrecklicher Kundenservice. Ich habe ewig in der Warteschleife gewartet... 15 Minuten, dann habe ich aufgelegt. Völlig inakzeptabel!!! Ich habe das Paket immer noch nicht erhalten. Am Ende sagten sie, es sei wahrscheinlich gestohlen worden, hahahahaha... Einfach schrecklicher Service! Hier ist ein zusätzliches Update: Sie haben an den falschen Namen, die falsche Adresse und die völlig falsche Stadt geliefert. Und dann hast du mich angelogen, weil es zum zweiten Mal geliefert wurde!!! Ein völliger Fehlschlag! Außerdem muss ich mich darüber beschweren, dass man Briefe auch einfach irgendwo hinwirft, obwohl Adresse und Name völlig falsch sind. Nach mir die Sintflut!! Das ist inakzeptabel!! Ich würde die Qualität und Abläufe noch einmal gründlich überprüfen und die Routenplanung noch einmal kritisch unter die Lupe nehmen. Ich würde mich für so viele Fehler schämen. Ich würde meinen Vertrag mit der Post kündigen und ein anderes Unternehmen beauftragen!! Das ist inakzeptabel!

Ricardo Miguel

For four years now, the Swiss Post has failed to deliver my packages to the correct location – they repeatedly end up in the wrong mailbox, simply because two households with the same last name live in the building. Despite multiple reports, nothing changes. Most recently, at the beginning of this week: a package was delivered, but by the end of the workday, it was nowhere to be found – I only received it two days later because it was left with my neighbor. In 2025, this is simply unreliable and frustrating.

R. Zimmermann

Redirections don't really work. Some examples: - Mail is only redirected after a complaint is received after the third day. - Coop and Migros newspapers, although addressed, are not redirected until the second week after a complaint is received. - Mail is retained (instead of just the packages) and only delivered after a complaint is received (after one week). - Mail continues to be delivered to the holiday address after returning. - Mail is returned to the sender with the note "undeliverable." The chat employees are helpful and do forward the complaint. But it can't be that you have to file a complaint with or after every redirection before it works. When the same mail carrier was always responsible, this was never a problem. Since the routes change every week, the internal information in the logistics center no longer works either. P.S. Reply to your reply. We always file a complaint with the order number. We always check with the delivery team, and then everything works out...until next time. By the way, completed order numbers can no longer be retrieved.

Michele Keller

Like with others, the package was supposedly on its way. Then, after a few hours, it was marked "undeliverable" according to the hotline, and it turns out the package was never even delivered from Hinwil! I'm dependent on this package, sorry, but if I worked like that, I would have lost my job long ago. Where is my package now... nobody knows. A disgrace!

Ste An