PayRed Card Services AG — Allmendstrasse 23, 8953 Dietikon, Switzerland

horrible customer service, after i manage to find someone by phone, she's either ignorant, either arrogant, or maybe both... for the way this service is done (weird invoices with a "minimal" amount - so that they can have you in debt for more and more and enabling them to put arbitrary delay fees, taxes and cost), they should hire professional customer service agents, not menopausal ladies from the neighborhood. horrible, horrible, service, disgusting company...

Dorel Constantin

Awful and unprofessional. Randomly attached my account number which I had for years to someone else's name and address, while still sending invoices to my email account. Now won't respond to fix this. Avoid!!!!

Elena Ribeiro

Awful service

Luis

It's easy to read what happens when you have dealings with Paycard, for example, in the "Beobachter" magazine. - No invoice received, neither by mail nor email. - First reminder sent immediately with late fees of around 35 CHF. - A call to the hotline, instead of providing help, resulted in a useless conversation with incompetent, rude puppets who have no decision-making power. All in all, a very sad company, indifferent and dismissive even towards its business customers.

Christ Williams

Extremely disappointing treatment of business customers. Late payment fees are simply sent out, even after the invoice has already been paid. Even worse: after paying the late fee, another reminder arrives – this time for the late fee itself, plus additional charges. This comes across as unprofessional and unfair. Instead of customer service, there are only automated demands for payment. This is no way to treat business partners. Not recommended.

notno

Same here: Never received an invoice – but immediately received late fees. Stay away from them, yuck – I should have Googled them beforehand and read the article in the Beobachter...

Thomas Siegfried