Heiniger AG
Industrieweg 8, 3360 Herzogenbuchsee, Switzerland, Heimenhausen
+41 62 956 92 00
heiniger.com
Monday: 07:30 to 12:30
Tuesday: 07:30 to 12:30
Wednesday: 07:30 to 12:30
Thursday: 07:30 to 12:30
Friday: 07:30 to 12:30
Saturday: Closed
Sunday: Closed
Got clippers for our Old English Sheepdog. Very competent and friendly staff.
Hello everyone! Yesterday I visited Tier und Technik at Heininger Beach with a question about sheep shearing knives. I received very competent and friendly advice. Today I went back with the shearing knife and we were able to find a good solution together. I even received a trade fair discount plus a knife sharpening voucher. Many thanks to the Heininger team! I'm happy to give them full marks.
Very friendly service and quick processing. Highly recommended.
We have an older Heiniger cordless clipper and sent it in because the batteries were dead immediately upon use. The machine came back, still with the same problem. We then sent the machine back, and since nothing was found, the field service representative, Mr. Stalder, came to see us personally. He took a lot of time, explained a lot to us about the use and maintenance of our Heiniger machines, and offered to buy a new one at a discount if ours was beyond repair. Great service, very accommodating, very friendly staff, even on the phone. Highly recommended.
Super good customer service and the machines are the best I've ever had.
Last week, my X brand shearing machine completely broke down, right in the middle of shearing our alpacas. The following day, I went to Heiniger AG. Despite them being out of stock, they gave me a replacement machine. I was able to finish shearing the alpacas at home. I've now bought a new shearing machine from Heiniger AG. Thank you so much for your goodwill and excellent advice. The staff were very friendly and helpful. I'd gladly shop there again. Best regards, Rex