Fabrikladen Lyssach
Bernstrasse 3/5, 3421 Lyssach, Switzerland, Lyssach
+41 31 922 22 77
rimensberger.com
Monday: Closed
Tuesday: Closed
Wednesday: 09:00 to 17:00
Thursday: Closed
Friday: 09:00 to 17:00
Saturday: 10:00 to 15:00
Sunday: Closed
This shop is truly amazing – not only do they offer a wide selection of high-quality products, but you can also enjoy tastings. From exceptional olive oils to fine vinegars and carefully selected wines, everything feels authentic and special. A must-visit for anyone who appreciates gourmet food and unique flavors!
I took my ECM coffee machine to the factory outlet for servicing. After the service, the machine was returned to me with new malfunctions and defects. The work was clearly done poorly and unprofessionally. I was also explicitly told that I could only pay in cash, and I never received a receipt or invoice. After my complaints, which spanned several emails and a period of two months, I was offered technical support, but it was inadequate and ineffective. In the end, I was even blamed and had to pay further costs, even though the machine was still not repaired. Initially very friendly, but later extremely unprofessional. Highly not recommended.
At Mr. Riemensberger's shop, I was promised that his experts would professionally restore my coffee machine to top condition. Unfortunately, that didn't happen. Even after returning it three times, the machine still didn't work. I paid CHF 465 in cash for the service the first time I picked it up. I then took the machine to Espressoworld, where the experts saw that the machine had only been descaled very superficially at the factory shop, meaning I could have done it myself with descaling solution. Conclusion: Never again will I be going to the factory shop with my ECM coffee machine.
A fantastic shop for coffee (including machines and accessories), pasta, sauces, olive oil, balsamic vinegar, and other Italian specialties. The selection consists exclusively of carefully chosen, high-quality products. The service is extremely competent, friendly, and heartfelt – shopping here is a pleasure! Be sure to try the espresso!
A very nice factory outlet. It's well worth a visit. The staff are knowledgeable and friendly. I'll definitely be back for the delicious Italian specialties and excellent coffee.
Katarina and Urs are very knowledgeable and passionate about their work! Thank you for the consistently good advice and hospitality.