SeminarHotel am Ägerisee
Seestrasse 10, 6314 Unterägeri, Switzerland, Neuägeri
+41 41 754 61 61
seminarhotelaegerisee.ch
Here’s an expanded and stronger version of your review:||The worst hotel experience we have ever had, both in terms of facilities and the management’s appalling behavior. From the moment we checked in, it was clear that customer service and …
Unfortunately we had an experience that was quite far from a 4-star standard hotel. The restaurant staff were not really polite, telling us to change tables 3 times a within one minute at breakfast. If you employ people in service, they should at least know how to communicate professionally and politely with people. Shower sprayed in all directions. The room booked for two people, which was only equipped with a small tiny duvet for one person, one pillow, one bathroom towel. The carpet was dusty. I just think that this hotel definitely does not speak the standards of a 4 star hotel.
we have choosed the room while booking the hotel and when checking-in they just give us the room keys and when we enter inside the room firstly they didn’t provide us the same room that we paid/choosed ,secondly the room was so dirty and …
We came for afternoon coffee and desert; staff were totally disorganized. It took them at least one hour to get us two hot (cold by the time we got them) ovomaltines and one Latte Macchiato together with a fruit cake (stale) and some ice …
Had dinner at restaurant previous week food and service great - this time was shocking food was rushed, bread served was stale, food not cooked properly steak on hot rock was cold - asked for a pepper sauce - chef added some peppercorns to a strange sauce - disgusting ! looked like wiener schnitzel was frozen and seemed not to have defrosted properly -? had funny watery liquid inside ? Chips and vegetables were nice - within 1 hour we were rushed out of there - will not be going back.
This hotel is probably mostly used for business, but the proximity to the lake, delicious breakfasts and availability of 2 SUP boards (for free) makes it perfect for vacation! The staff were super friendly and helpful, despite being very busy. Especially the ladies at the reception - they helped us with our multiple requests 😅. I really loved the food at this hotel! The recepies are standard as for any other hotels, but the taste was really rich and vivid🤤😍!! Probably it's because they do groceries at the local farmers. Also tip for those traveling in the summer 2022: if your windows face not the lake, but the building area, keep them shut - the builders start working at 7am 😅. Overal very nice hotel! 🧡 Thank you!