MediaMarkt Stans Länderpark
Bitzistrasse 2, 6370 Stans, Switzerland, Stansstad
+41 848 544 455
mediamarkt.ch
The sales staff prefer to talk among themselves and look at their phones rather than pay attention to customers who want to buy something and would appreciate some help. We left the Stans Länderpark branch and will turn to the competition. :-(
Extremely helpful and friendly right from the moment the store opened! The product I wanted was out of stock. The friendly sales assistant took the time to check online to see which branch still had it. That's what I call exemplary customer service! Unfortunately, these days it's more the exception than the rule – which is why this kind of dedication deserves a review! Keep it up!
Excellent advice even though I didn't buy anything. Friendly staff!
I wanted to buy two inexpensive smartphones. I was told they would be ready in about 30 minutes because they needed to be reset from demo mode, as they were the latest models and display units. When I returned, they were still attached to the stand. Another salesperson then asked the person in charge how far along they were; the person's lips and expression said, "Oh, I forgot." I was then bluntly told that the smartphones had a technical defect, not just all of them, which is why they couldn't be reset. Forgotten, lied to, wasted time – resulting in no sale and a lost customer. This is unacceptable! They really need to rethink this.
Superb, efficient, and very friendly service from Josua. Thank you so much!
Mr. Bandevski gave me excellent advice; I would gladly shop at this Media Markt again.