artanova - Horst AG
Bahnhofstrasse 25, 6422 Steinen, Switzerland, Steinerberg
+41 41 833 83 33
artanova.ch
Monday: 09:00 to 12:00
Tuesday: 09:00 to 12:00
Wednesday: 09:00 to 12:00
Thursday: 09:00 to 12:00
Friday: 09:00 to 12:00
Saturday: Closed
Sunday: Closed
We already own our second sofa set from artanova - Horst AG and are very satisfied with the quality, seating comfort, and the timeless, modern design. Incidentally, a friend of mine took over the first set. On one of the armchairs, which we bought 3 1/2 years ago, a screw came loose. We called them and they repaired it at our home the same day under warranty.
I purchased a sofa from this company for several thousand Swiss francs and noticed after two weeks that it had developed significant creases. I received quotes for 350 Swiss francs to reupholster the seat cushion, which I agreed to. Unfortunately, I discovered that they had simply attached a 3 cm thick foam pad, worth only 30 euros, and the work probably took 10 minutes. I consider this blatant customer rip-off. Dear Mr. Dizdar, To clarify for all readers of this review, your behavior must be described as inappropriate. I purchased a sofa for over 5,000 euros from ARTANOVA, where you work. I was dissatisfied, which is why I left a fair negative review on Google. Now, more than a year later, you are rating my company with one star. Please allow me to point out that my company has absolutely no connection to this matter and we have never carried out any work for you. Therefore, this review appears to be arbitrary and an unfounded reaction on your part. This behavior is unprofessional and childish for a seasoned sales manager. Master Painter Josef Hupf
We at Möbel Markt Meier, retailers of artanova - Horst upholstered furniture, have maintained a successful and collaborative business relationship with Horst AG for several decades. The high-quality upholstered furniture meets our expectations in terms of both quality and value. The sales team, both internal and external, operates at a high level. Communication is always customer-oriented and friendly. Inquiries and orders are processed quickly, accurately, and efficiently. Any complaints, which are very rare, have always been handled promptly and in a customer-friendly manner. We are confident that we will continue this successful business relationship in the future and look forward to new and innovative upholstered furniture from Horst AG.
I was allowed to take leather scraps, thank you so much, top quality leather.
Great classic design and top quality!
Top quality with the best design