Interdiscount Volketswil Volkiland — Industriestrasse 1, 8604 Volketswil, Switzerland

Avoid at all costs – defective product & awful support I bought the VMAX VX4LT in July 2024 and it’s been a nightmare ever since. Straight out of the box, it was defective — the hook was too short to close, and the QR code was unreadable. VMAX and Interdiscount took 8 weeks to admit the issue, and instead of replacing it, they just dragged things out. Then the tire kept deflating, and now the battery won’t even charge. We’ve tried everything, even drained the battery to reset it, but nothing works. It’s been sent back again for repair, and we’ve heard nothing in 3 weeks. Customer service is horrible, and I’m sure they’ll blame us again and say it’s not under warranty. This scooter has had constant issues, and VMAX offers zero real support. Total waste of money.

Katerina Zgr

The staff there is excellent. I'm very happy with the customer service both times I needed something asap. This week I needed a power cable and Herr Viteritti made sure I got the best deal. It's always good to have a physical store in combination with online services. There's always a chance you'll need something urgent. The store is located inside Volkiland, which is very convenient.

L. A.

The guy with glasses and white polo i(as i remembered) was very attentive and nice. I needed my devolo unit to be sent back for repair. I was actually already in front of their store and i called them up thru phone (because you need to set an appointment before you go, which i had no idea of) and he attended me right away as he knew i was standing outside. Kundenservice here is 100% guaranteed you will satisfied. Cheers to you guys! Stay healthy as always!

Harald Habit

I needed print outs from an email urgently and asked in the Interdiscount store in Volkiland Volketswil if they knew of a place I could get it from. The store staff said they'll do it at their in-store office and because it's not a service they offer, it'll be without any charge. They patiently waited for me to convert files and email them, and got me the printouts. Extremely helpful, going out of their way to offer help to walk in customers. Highly remarkable.

Ipsita Barua

I was handling a warranty product exchange during lockdown and shop manager was very friendly. Whole process went very smoothly. I like this shop.

Bozena N

I did not shop. I will never shop here I find there staff rude and arrogant. You will never find me spending my hard earned money with them.

Brendon Alison