Knörr & Stoll AG
Moosstrasse 21, 3429 Hellsau, Switzerland, Hellsau
Lunes: 09:00 to 12:30
Martes: 09:00 to 12:30
Miércoles: 09:00 to 12:30
Jueves: 09:00 to 12:30
Viernes: 09:00 to 12:30
Sábado: 09:00 to 12:30
Domingo: Closed
Muy poco profesional, llamé con unos días de anticipación para visitar un auto y probarlo, llamé por segunda vez y pregunté sobre el estado, el vendedor por teléfono me dijo que estaba en muy buenas condiciones y que solo tenía marcas menores. Cuando llegué (90 minutos en coche), el vendedor me dijo que no podía probarlo. Después de convencerlo de que conduje 90 minutos en cada sentido para ese auto, organizó una prueba de manejo. El coche estaba casi inconducible, la segunda marcha estaba completamente rota y el sistema de conducción I no respondía. Que pérdida de tiempo y broma de vendedor, No recomendaría esto a nadie.
Servicio muy profesional y gran selección de coches de alta calidad. Definitivamente recomendaría este garaje y fue un placer hacer negocios con el propietario.
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...very peculiar practices... The vehicle was sold with a valid roadworthiness certificate (MFK) and service, including a 2-year warranty... In reality: The roadworthiness certificate was over a year old, I ended up having to do the service myself, the vehicle had defective brakes that needed immediate replacement, and nobody wanted to know anything about the warranty... That had to be purchased separately... Strange, the ad said something completely different. A month later, the diesel hose came loose in the middle of the highway... I had to be towed, along with a horse trailer and horse. Result: The hose had already been patched once, but only temporarily... Then I was promised winter rims, which I'm still waiting for. Returning the car went like this: Sorry, we have to leave right now, the car is over there, park yours there, have fun with it, and goodbye... Great service, I must say. My registered letter was completely ignored, and the boss is always on vacation... Strange... Once and never again.
My partner and I had the opportunity to view a BMW last week. On the drive home, we both agreed that we've rarely encountered such competent, down-to-earth, and friendly car dealers. Even though, unfortunately, we didn't end up buying the car (😭), I'm incredibly grateful for your honesty and openness. It's clear that your customers are happy with their new vehicles, and it shows. I'll definitely keep an eye on the cars you offer. 🙏🏼 Thank you so much! 🤍