Aramex Switzerland - Zurich Office , Glocal Logistics Solutions SA
Flughofstrasse 57, 8152 Opfikon, Switzerland, Opfikon
+41 44 808 60 50
aramex.com
Lunes: 07:30 to 17:30
Martes: 07:30 to 17:30
Miércoles: 07:30 to 17:30
Jueves: 07:30 to 17:30
Viernes: 07:30 to 17:30
Sábado: Closed
Domingo: Closed
La oficina de ARAMEX en Zürich es bastante eficiente. Los empleados son útiles con la información y muy rápidos al responder a mis solicitudes. ¡Les deseo todo lo mejor para continuar con su buena atención al cliente!
Recientemente me comuniqué con Aramex por problemas de entrega de un paquete. Fueron muy receptivos, tanto por correo electrónico como por teléfono. Me explicaron el proceso claramente, se hicieron cargo del problema y trabajaron para resolverlo por mí, aunque el problema era con DPD. Excelente servicio al cliente: profesional, cortés, amable y servicial. ¡Bien hecho y gracias!
Completamente disfuncional, precio premium sin servicio. He pagado 100 USD por un envío de 2 a 5 días hábiles desde EE. UU. a Suiza, después de una semana (5 días hábiles) el paquete aún no ha salido; no recibe lo que pagó; ¡evítelo a toda costa!
We were very happy with aramex customer service. We had troubles tracking our parcel but aramex was very responsive and helpful. The parcel arrived shortly after contacting customer service in impeccable condition. Thank you!
they sended me 1 bill from my package coming from england witch i paid 42.25...a few weeks later another one a reminder supposely of 48.95. really unprofessional i just hope the package gets finally here today cause im not willing to pay again those 48 francs..worst shipping company i ever had.Theyre website tells me the package is in geneva at customs but the Dpd delivery says they bring it today thats in a diffrent city.
A few couple of month ago I received a blank bill with a payment slip. Since I didnt know what the bill was for, I had sent an email through this website to ask for a detailed bill, explaining what the charge was for. I never heard back. A little after that, I received a first warning and payment reminder (again, no explanation for what the bill was for), so I submitted yet again, another email though the site with no response. I called the customer center and the lady on the phone told me that she cannot access the system, but that someone will call me back. No one called. I have now received a second and last warning (again blank) with yet again, 10.-CHF added as late payment (which now sums up to 20.-CHF for late payment fees total. I called the customer center here in Switzerland again and got the same response, she cannot access the system and that someone will call me back shortly. I am very, very angry at this point. I get blank bills with no explanation what they are for and have incurred late fees for something I had tried multiple times to find out what the bill is for. Very poor customer service!