Seeland Mobility - Automiete Biel / Bienne — Ipsachstrasse 10, 2560 Nidau, Switzerland

Unfortunately, my experience with this car rental company was very disappointing. They initially reserved a car for me and clearly assured me that there would be no issue with my B work permit or the fact that I do not hold a Swiss driving license. I was told I would receive a confirmation call. After four days with no contact at all, I had to call them myself. Only then was I informed that no car was available anymore, and that my documents were suddenly considered a problem — which completely contradicted what I had been told initially. This lack of consistency, poor communication, and mismanagement of the reservation caused unnecessary inconvenience and wasted time. I would have expected a much more professional and reliable service. I would not recommend this company, especially if you rely on the accuracy of the information provided.

Christos Ntoulias

I found online for our trip. Thank you for your interest the car was clean and good condition. Excellent value for money, 5 stars.

berk ince

I was supposed to pick up the van between 18:00 and 18:15. I arrived at 18:13 but the responsible left the office at 18:10 apparently. I had to call to have him come back to the office. I wasted 10-15 minutes. The rest went smooth. The van smelled horrible and it was not the van I reserved but I didn't care much. It did the job. Returning the keys was easy, and I received my deposit within 3 days.

J. Binay

Rented a small for a weekend trip, received a brand new comfortable Volkswagen polo. Great price and very kind service! Mind you though, due to insurance reasons they do not rent out cars to tourists and short-term residence. I needed a Swiss person to cosign the rental contract...

kevin schuurman

Totally unreliable. We had booked a moving van online and rang to ask for confirmation. On moving day, we went to the office to pick up the van at the agreed time. Hardly signposted, deserted - nobody there. We called several times but nobody answered the phone. We waited 1 hour until eventually giving up. This is the last thing you want when moving house - it is stressful enough as it is. We were so disappointed with the unprofessional service. We have not received any apology or reply to our emails and calls. We had to book a last-minute van for our move with another provider, costing us slightly more but at least we had a good service and were able to move apartments. All in all, would not recommend at all for moving. Not sure how there are so many good reviews - these sound nothing like the experience we had.

M

Always check that they have returned your deposit. I’m still waiting for mine after five weeks and various follow ups.

Henna V