uniqueroom.ch — Biberenzelgli 18, 3210 Kerzers, Switzerland

We really enjoyed visiting Uniqueroom when purchasing our sofa: a very pleasant space, very friendly advice, and great service. We especially recommend going through this showroom to choose the fabric, as the way it appears on the website is often quite different from reality. Thank you to the Uniqueroom team for making this experience… unique! We are really enjoying our sofa.

Sophia

Nice products and look like the images on the website. Nice solid construction, came ready assembled (except legs and frame, if applicable). Excellent customer service; Patrick answered all my questions quickly, and ensured the quickest delivery possible. Thanks! Would buy from here again - recommended :-)

Mandy Wong

Top service and top quality products! Friendly place to come and explore and order new furniture. Very nice experience, would highly recommend!

RA

I cannot speak more highly of uniqueroom's customer service. After having the wrong dining room table delivered - which was purely MY fault, as I had ordered the wrong table by mistake. Uniqueroom worked with me to correct the order: taking the wrong table back (despite no packaging) and sending me the table I should have ordered in the first place. Yes, there was a small cost involved with this, but a considerably and significantly less expenditure than without an exchange. There are many companies out there, who - when presented with a customer error in making an order - would say "tough, you're on your own", Uniqueroom did not, providing me - through superlative customer service - a VERY satisfactory outcome.

Flavio De Rosa

I ordered chairs off uniqueroom. I was quickly informed that the chairs were in stock and could be delivered within a week. As I was unsure about the quality and preferred to view the chairs before purchase, uniqueroom when your of their way and invited to their showroom to test sit and view the chairs. The chairs are amazing, clean, of high quality both the cushion and the wood finish. I’d highly recommend uniqueroom. The service, quality and experience was outstanding!

Christian

First time I buy something from them. I’m very satisfied. The customer service is excellent and Comunication was very smooth. The order arrived just in few days. The product is excellent and as per description. I would surely recommend.

Caccia