Bike-Store Münsingen — Hintergasse 17, 3110 Münsingen, Switzerland

Courteous, friendly, and prompt service, even for older bicycles, and reasonably priced. Highly recommended! I just entrusted them with my second bike.

elvira giovanni

Unexpectedly spontaneous help, including installation, when I had a question about mounting a bicycle trailer. Friendly and uncomplicated people in a lovely, venerable establishment. Thank you so much, and I'll definitely be back to buy a bike. Highly recommended!

Samuel Welti

Unfortunately, I was disappointed several times during my visit to the bike store in Münsingen. Despite multiple attempts to obtain assistance, I was repeatedly turned away with the explanation that it wasn't profitable for the store. In my opinion, a brand representative should also take responsibility for looking after and supporting their customers. This experience was very disappointing, and I hope that the service improves in the future.

Daniel

I ordered a voucher from Bikestore Münsingen via email. I wanted to pay via Twint. When the PDF invoice was sent, I was given the wrong bank transfer number... The money was therefore sent to the wrong person. It was very difficult for me to request a refund. No apology or anything like that from Bikestore – poor!

Michael Spitteler

I've been an extremely satisfied customer for over 20 years. Thank you for the highly professional advice and service you provided on my bikes (road bike and mountain bike) 😊 …

Sascha Brügger

I had a flat tire near the bike shop. They dismissed me with the statement, "I don't feel like changing the tire right now." I have a different idea of customer service. Very disappointing, especially when you read the philosophy on their website: We'll fix your broken chain, we'll true your bent rear wheel, and in an emergency, we'll even drop everything to lend a hand and help you out of a jam, even if the shop is already packed with work that needs to be done.

Michael Ambord