Avis Autovermietung - Rmlang
Hofwisenstrasse 36, 8153 Rümlang, Switzerland, Rümlang
+41 44 809 18 18
Monday: 08:00 to 12:15
Tuesday: 08:00 to 12:15
Wednesday: 08:00 to 12:15
Thursday: 08:00 to 12:15
Friday: 08:00 to 12:15
Saturday: Closed
Sunday: Closed
I rented a car and paid in advance. When I went to pick it up, I was told I was blocked with Avis. I've been chasing after my money for five months now! No response to my emails. Nobody seems to be responsible. As a long-time customer who rented a car every month, I expected good service. Simply awful.
AVIS expects customers not to pursue legal action due to the usually relatively small potential amounts in dispute. Potential deductibles for legal expenses insurance, their minimum claim amounts, and attorney fees are usually higher. AVIS's customer service, whose name is a mockery, deliberately ignores emails for the reasons mentioned above and doesn't respond. Stay away from this company.
We regret that your experience with Avis car rental in Rümlang did not meet your expectations. We would like to understand how we can improve. Could you please share more details with us on one of our social media channels? Sincerely, Your Avis Customer Service Team.