PRONATEC AG — Stegackerstrasse 6, 8409 Winterthur, Switzerland

We have terminated our customer relationship with immediate effect! As a restaurant, we have been ordering 8.2 kg boxes of chocolate for a long time. After countless chocolate bars in one box (which we store in the cellar) turned white, hard, and were therefore no longer edible (resulting in several customer complaints), we informed them by phone. Instead of replacing the box with edible chocolate, Ms. M.M. suggested that it was probably due to the temperatures in our establishment and that she wouldn't replace the chocolate. She also claimed she didn't have time and had more important things to do! This is definitely not how you build customer loyalty/customer service! What a shame, one less customer...

Sun Schmid

Amarru chocolate is definitely among the best I know. My absolute favorite is the Caramel Crunch Sea Salt. Thank you and keep up the good work :-)

Bernhard Hasler

We should all live and eat more sustainably and ecologically. Support those who do so. We have our future and the future of our children in our own hands. I hope more people think and work like pronatec ag. Because we are all one in this world. 🌍 #weare1 …

Angela Ardenghi

Hello FunFreakBomb! Would you like to tell us more about why we received a star here? We look forward to your feedback! Your PRONATEC Team

FunFreakBomb