LANG & CO. AG — Mühlehofstrasse 9, 6260 Reiden, Switzerland

Todo estuvo bien hasta que compraste y pagaste el hilo. Cuando levanté un rechazo, resultó tan mal. Compré una mezcla RAW6 de merino y seda, un paquete de 10 ovillos. Un ovillo tenía una hebra visiblemente defectuosa en comparación con los demás y su peso era de 60 g en lugar de 100 g. ¡Eso significa un 40% menos de peso! La respuesta de la empresa fue que rechazan el rechazo porque la diferencia de peso es causada POR LA HUMEDAD. ¿Te imaginas una pérdida de peso del hilo del 40% provocada por la humedad? No hubo respuesta a la capa defectuosa del hilo recibido. Ni siquiera respondieron a mi segundo correo electrónico. ¡Una experiencia muy triste con un hilo tan caro!

Lenka Kacurova

Arriba

joanna gerber

Buen lugar

namkyung song

I left Germany extra early. I arrived right on time at 3:40 PM. The website said it was open, but it was closed. Because of Carnival. No problem, as long as they at least advertise it properly online.

Doris Plusczyk-Arnold

We wanted to quickly stop by the factory outlet on our way home. 4:40 PM!!!! According to the website, it's open until 5:00 PM. In short, the saleswoman stopped talking to a customer who was already there about wool and instead talked about people who were rushing in just before closing time. (20 minutes before closing time!!!!) Absolutely outrageous! As the owner, that would be grounds for me to fire her. How many potential wool buyers has this "workhorse" probably already scared off, driven away, or made to turn around and leave? R. Glauser, Langenthal

Richard Glauser

Wide selection, professional advice. Affordable prices.

Valentina Gisler