MHZ Hachtel & Co AG
Eichstrasse 10, 8107 Buchs, Switzerland, Buchs ZH
+41 848 471 313
mhz.ch
Lunedi: 08:00 to 12:00
Martedì: 08:00 to 12:00
Mercoledì: 08:00 to 12:00
Giovedì: 08:00 to 12:00
Venerdì: 08:00 to 12:00
Sabato: Closed
Domenica: Closed
Non proprio focalizzato sul cliente. Non interessato ad offrire soluzioni ai propri clienti finali e piuttosto concentrato sui (loro) problemi. La persona con cui ho parlato sembrava apertamente annoiata quando ho chiesto soluzioni per tende personalizzate.
Ottimi prodotti, ampia scelta, servizio clienti affidabile. Ordinerei volentieri di nuovo. 💋👍 Grazie per le tende plissettate! …
Servizio clienti eccellente con tempi di risposta rapidi. Avevo bisogno di nuove scarpe tenditrici per una vecchia tenda plissettata MHZ, che mi sono state inviate gratuitamente e immediatamente. Grazie!
Super friendly and competent service from Ms. Kristina Kaufmann. She replaced the cords in my two pleated blinds within an hour on the same day. Top service and a great product! I'm enjoying them again very much; thank you again to everyone!
After three follow-up emails requesting a simple price list, I received only an aggressive reply asking for my customer number, which I don't have since I specifically wanted to know the prices. Since then, I've received no further response despite my follow-ups. This is completely unprofessional and suggests opaque and discriminatory pricing practices.
We've had these pleated blinds for decades; they're truly second to none. Recently, a consumable part broke. The service was sensationally fast; the replacement part arrived within a few days, and everything was repaired quickly. Now that's what I call good products: functional and durable because they can be repaired even after years. I highly recommend them.