Pfister Schreinerei + Küchenbau AG — Stationsstrasse 9, 8487 Zell, Switzerland

Sono esattamente 40 anni (1985-2025) che conosco questa azienda come affidabile, rispettabile e amichevole. La nuova generazione ha rilevato l'attività diversi anni fa e porta avanti queste qualità positive. La nostra cucina Pfister, vecchia di 25 anni, è ancora in condizioni accettabili, ma prima o poi la sostituiremo. Naturalmente solo da Pfister a Zell.

Thomas Bossert

Diversi anni fa abbiamo fatto sostituire la nostra porta d'ingresso e siamo rimasti completamente soddisfatti del lavoro svolto dalla falegnameria Pfister. Ora vorremmo rinnovare o sostituire anche il sistema di chiusura, grazie all'installazione di nuovi cilindri. Tuttavia, è necessario prima prendere le misure della porta e del cilindro, ma i tentativi di fissare un appuntamento via e-mail sono rimasti per lo più senza risposta. Tra poco si terrà la fiera GEWA Zell e, anche se preferirei sostenere le imprese locali, a lungo termine non ho altra scelta se non quella di esplorare altre possibilità. La nostra azienda Kuhn Rikon è inoltre partner della falegnameria Pfister di Zell. 🙂

K. G.

Consiglio vivamente Pfister Schreinerei + Küchenbau AG! Abbiamo ordinato e fatto installare diverse aggiunte personalizzate per il nostro bagno, la cucina e gli armadi a muro. Un servizio di prim'ordine, dalla progettazione all'installazione. Non potrebbe essere migliore: grazie mille!

Timothy Frehner

Unprofessional and Disappointing Communication I recently had a telephone conversation with this company's customer service and am very disappointed with how my issue was handled. From the very beginning of the call, I felt unwelcome. The person on the phone seemed irritable, impatient, and had absolutely no interest in truly listening to me. While I was explaining my issue, I was interrupted several times before I could even fully explain the situation. Basic courtesy and communication skills were lacking. Instead of targeted questions or solutions, I received only evasive answers. When I asked for a specific product that was available in-store, I was incomprehensibly told that I should buy it "somewhere else," not from the company itself. It almost seemed as if they were deliberately trying to get rid of me. Furthermore, I was promised a follow-up email during the in-store call, but I still haven't received it. The entire experience left me with the impression that customer satisfaction is not a priority here. Such a level of disinterest, lack of helpfulness, and lack of professionalism is unacceptable to me, especially when approaching the company as a paying customer with a legitimate request. Addendum to the company's response: Thank you for your statement. However, I would like to clarify that my criticism refers specifically to the initial telephone contact. The conversation was rude and impatient, and I was interrupted several times before I could fully explain my issue. This gave me the impression of not being welcome. Contrary to your statement, I have not received an offer to this day, neither in my inbox nor in my spam folder. The promised feedback regarding further steps via email has therefore not materialized. My decision to ultimately contact another provider was a consequence of this unsatisfactory experience, not a contradiction to it. I find your statement that my review contains "inaccurate statements" inappropriate. I described my personal experience honestly and from a customer's perspective. I hope you will take this feedback as an opportunity to improve your communication style. I wish you continued success with your company.

Okan Narli

Great team. A professional and customer-oriented family business with lots of enthusiasm and joy. They offer custom-made furniture and especially kitchens that aren't mass-produced.

Marius Mohr

Beautiful kitchens and very good service

Anna Maria Kurzen