Rialto — Promenade 54, 3780 Gstaad, Switzerland

The food was super nice, but the service was incredibly slow. As an example, we waited 20 min to be able to pay.

Andra-Irina Vasile

Bad experience. My family and I stopped here for a coffee and dessert. We were six people and were seated quite quickly (after about 2–3 minutes), which I appreciate. However, we were given a table for five and had to wait a couple of minutes for a sixth chair. Unfortunately, the service after that point was extremely slow. When we arrived, we were only given the food menu and had to wait around 15-20 minutes to receive the drinks menu. Then, another 15 minutes passed before someone came to take our order. We ordered desserts that were displayed in glass dispensers directly in front of our table, yet when the drinks and desserts arrived, one cake was missing, the same cake that was literally right in front of us. To summarize: • quick seating • short wait for an extra chair • long wait for the correct menu • long wait for the order to be taken • additional waiting time due to a forgotten dessert On top of the slow service, the quality was very disappointing. In Gstaad, a certain standard of quality is expected, and this place does not meet it. The cake tasted like it had been frozen and reheated, and the ice cream was clearly low-quality. Overall, even though the initial seating was fast, the experience was poor. I would not recommend this place, even for a simple coffee and dessert.

Angie Maraval

Great place, great pizza, surprised at how good the scampi risotto was! Pleasant surprise for casual lunch

Carolina Sobrino de Montenegro

Our experience at Rialto began with an exceptional first impression, thanks to Mario’s remarkable hospitality. Despite the restaurant being incredibly busy, he remained professional, approachable, and attentive, ensuring we felt welcomed. His effort to accommodate our family after a 30-minute wait demonstrated exceptional customer care, making the wait worthwhile and setting a positive tone for the evening. Once seated, the pace of service did not match the initial impression. Requests for drinking water had to be made multiple times before they were addressed, reflecting a noticeable delay. While the staff were consistently friendly and courteous, it was evident that they were either understaffed or overwhelmed during peak hours. Despite this, the quality of the food was outstanding. We enjoyed the margarita pizza, pasta with bolognese sauce, grilled veal, tenderloin steak, mixed salad, green salad, and both the kids and adult veal escalope. Each dish was beautifully presented, cooked to perfection, and showcased the restaurant’s culinary expertise. While the slow service during busy hours may make us hesitant to visit again at peak times, the delicious food and warm hospitality still shine as highlights. With better staff management during high-traffic periods, Rialto has the potential to offer an unmatched dining experience. It’s a place worth revisiting, particularly during quieter times, to fully enjoy its excellent cuisine and welcoming ambiance.

Ahmad

The food was quite good, but the service was despicable. first, they brought me a very dirty glass (black stains on it). When I asked them to change it, the french speaking waitress just took it back without a word of apology. then they forgot to bring a tea. when i reminded she just said yes i forgot. too much attitude. she should not do this work if she doesnt like it.

A. Kalal

This upscale pizzeria on mainstreet in Gstaad came highly recommended and it didn't disappoint. All our pizza and pasta dishes were delicious. The staff was friendly and accommodating. Our food came very fast. As it's a popular place, reservations are recommended.

Beat A. Schwendimann