Rialto — Promenade 54, 3780 Gstaad, Switzerland

La comida era muy buena, pero el servicio fue increíblemente lento. Como ejemplo, esperamos 20 min para poder pagar.

Andra-Irina Vasile

Mala experiencia. Mi familia y yo estuvimos aquí para tomar un café y un postre. Éramos seis personas y nos sentamos bastante rápido (después de unos 2 o 3 minutos), lo cual agradezco. Sin embargo, nos dieron una mesa para cinco y tuvimos que esperar un par de minutos para una sexta silla. Desafortunadamente, el servicio después de ese momento fue extremadamente lento. Cuando llegamos, solo nos dieron el menú de comida y tuvimos que esperar entre 15 y 20 minutos para recibir el menú de bebidas. Luego, pasaron otros 15 minutos antes de que alguien viniera a tomar nuestro pedido. Pedimos postres que estaban expuestos en dispensadores de vidrio directamente frente a nuestra mesa, pero cuando llegaron las bebidas y los postres, faltaba un pastel, el mismo pastel que estaba literalmente frente a nosotros. Para resumir: • asiento rápido • breve espera para obtener una silla adicional • larga espera para el menú correcto • larga espera para que se tome el pedido • tiempo de espera adicional debido a un postre olvidado Además del lento servicio, la calidad fue muy decepcionante. En Gstaad se espera un cierto nivel de calidad y este lugar no lo cumple. El pastel sabía como si lo hubieran congelado y recalentado, y el helado era claramente de baja calidad. En general, aunque los asientos iniciales fueron rápidos, la experiencia fue mala. No recomendaría este lugar, ni siquiera para un simple café y postre.

Angie Maraval

Gran lugar, excelente pizza, ¡sorprendido de lo bueno que estaba el risotto de cigalas! Agradable sorpresa para un almuerzo informal.

Carolina Sobrino de Montenegro

Our experience at Rialto began with an exceptional first impression, thanks to Mario’s remarkable hospitality. Despite the restaurant being incredibly busy, he remained professional, approachable, and attentive, ensuring we felt welcomed. His effort to accommodate our family after a 30-minute wait demonstrated exceptional customer care, making the wait worthwhile and setting a positive tone for the evening. Once seated, the pace of service did not match the initial impression. Requests for drinking water had to be made multiple times before they were addressed, reflecting a noticeable delay. While the staff were consistently friendly and courteous, it was evident that they were either understaffed or overwhelmed during peak hours. Despite this, the quality of the food was outstanding. We enjoyed the margarita pizza, pasta with bolognese sauce, grilled veal, tenderloin steak, mixed salad, green salad, and both the kids and adult veal escalope. Each dish was beautifully presented, cooked to perfection, and showcased the restaurant’s culinary expertise. While the slow service during busy hours may make us hesitant to visit again at peak times, the delicious food and warm hospitality still shine as highlights. With better staff management during high-traffic periods, Rialto has the potential to offer an unmatched dining experience. It’s a place worth revisiting, particularly during quieter times, to fully enjoy its excellent cuisine and welcoming ambiance.

Ahmad

The food was quite good, but the service was despicable. first, they brought me a very dirty glass (black stains on it). When I asked them to change it, the french speaking waitress just took it back without a word of apology. then they forgot to bring a tea. when i reminded she just said yes i forgot. too much attitude. she should not do this work if she doesnt like it.

A. Kalal

This upscale pizzeria on mainstreet in Gstaad came highly recommended and it didn't disappoint. All our pizza and pasta dishes were delicious. The staff was friendly and accommodating. Our food came very fast. As it's a popular place, reservations are recommended.

Beat A. Schwendimann